Sachin Kumar
NALANDA
Summary
Driven assistant manager with expertise in performance analysis and operational management. Committed to enhancing service quality and customer satisfaction through effective team leadership and CRM strategies.
Overview
2
2
years of professional experience
Work History
short assist manger
Flipcart
pawapuri
02.2023 - 07.2025
- Managed daily operations to ensure efficient workflow and service quality.
- Analyzed performance metrics to identify areas for operational enhancement.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
High School Diploma -
+2 UMS School Jay Kishun Bihga
Jay Kishun Bigha03-2024
Skills
- Customer service
- Performance analysis
- Team leadership
- Operational management
- Time management
- Customer relationship management (CRM)
- Marketing
Languages
English
Advanced (C1)
C1
Timeline
short assist manger
Flipcart
02.2023 - 07.2025
High School Diploma -
+2 UMS School Jay Kishun Bihga