Summary
Overview
Work History
Education
Skills
Timeline
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Sachin Kumar Singh

Retail
Hisar

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

Department Manager

Vishal Mega Mart
Hisar
05.2022 - Current
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Store Manager

Reebok
Hisar
06.2020 - 05.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Approved regular payroll submissions for employees.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Team Leader

Reliance Trends
Hisar
07.2017 - 06.2020
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Held weekly team meetings to inform team members on company news and updates.

Sales Associate

Vishal Mega Mart
Hisar
04.2016 - 06.2017
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor Of Arts -

William Carey University
Silog
07.2017 - 05.2020

10th -

Bihar Board
Bihar
04.2007 - 03.2008

12th -

Punjab Board
Mohali
05.2008 - 03.2010

Skills

    Operations

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Timeline

Department Manager

Vishal Mega Mart
05.2022 - Current

Store Manager

Reebok
06.2020 - 05.2022

Team Leader

Reliance Trends
07.2017 - 06.2020

Bachelor Of Arts -

William Carey University
07.2017 - 05.2020

Sales Associate

Vishal Mega Mart
04.2016 - 06.2017

12th -

Punjab Board
05.2008 - 03.2010

10th -

Bihar Board
04.2007 - 03.2008

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Sachin Kumar Singh Retail