SACHIN MAILCONTRACTOR
Sr. Vice President - Sales & Marketing
Bangalore
Summary
Performance-driven Vice President with 20 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
20
20
years of professional experience
68
68
years of post-secondary education
Work History
Sr. Vice President – PAN India
Interwood Kitchens Pvt Ltd
Bangalore
03.2023 - Current
- Responsible for effective and feasible franchisee Acquisition, operation & marketing plan and franchisee activities, product launch/ City Launch / Platform Launch
- Ensuring franchisee alignment to company SOPs and culture
- Coordinate trainings sessions for new franchisee partners to educate them about company product, business policies and procedures
- Be single point of contact for all franchisee issues and escalation
- Work with every franchisee partner to ensure that are running profitable business
- Promote company products and services
- Develop plans and strategies
- Take charge of recruiting and hiring sales staff for growing Bangalore architect Business
- Monitor market and competitor activity
- Identify where improvements can be made and develop success-driven plans
- Manage detailed sales expectations and plan accordingly
- Work closely with marketing department.
- Drove strategic operational and company procedural improvements
Sr. Vice President – PAN India
BORA Premium German In-built Appliances
New Delhi
10.2022 - 03.2023
- Driving Pan India sales objectives and achieving commercial budget and targets
- Identifying and acquiring new customers, as well as up-selling to existing customer
- Building strong relationships with key accounts
- Ensuring accurate sales forecasting and account planning
- Preparing monthly, quarterly and annual sales forecasts
- Building high performing sales team by providing strong mentorship, coaching and guidance
- Building strong and collaborative relationships with other internal stakeholders
- Coordinating with other teams to ensure smooth delivery of products & services
- Analyzing market trends and competitors’ activities and formulating strategies
- Designed and implemented strategic business plan, resulting in expanding company’s customer base by 25%
- Expanding on Customer Experience center’s in North and West, wherein work closely with interiors and contractors to complete works timely
- Travel extensively to motivate team members PAN India and meet Key Accounts and Architects.
- Restructured department to reduce overhead and improve overall efficiency
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership
- Identified opportunities to improve business process flows and productivity
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership
- Led restructuring and turnaround through development of new leadership team
- Established a culture of continuous improvement, leading by example to drive operational excellence across the organization
- Maintained consistent growth in revenue, contribution margin, operating profit, and EBITDA
- Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills
- Directed successful mergers and acquisitions that expanded company capabilities while minimizing integration challenges
- Networked with customers, prospects and partners at conferences and trade shows
- Presented and discussed strategy and initiative progress with senior business leaders
Vice President - Sales & BD – PAN India
Veneta Cucine Italian Kitchens - CC India Pvt. Ltd
Bangalore
09.2021 - 10.2022
- Responsible for effective and feasible franchisee Acquisition, operation & marketing plan and franchisee activities, product launch/ City Launch / Platform Launch
- Ensuring franchisee alignment to company SOPs and culture
- Coordinate trainings sessions for new franchisee partners to educate them about company product, business policies and procedures
- Be single point of contact for all franchisee issues and escalation
- Work with every franchisee partner to ensure that are running profitable business
- Promote company products and services
- Develop plans and strategies
- Take charge of recruiting and hiring sales staff for growing Bangalore architect Business
- Monitor market and competitor activity
- Identify where improvements can be made and develop success-driven plans
- Manage detailed sales expectations and plan accordingly
- Work closely with marketing department
- Motivate sales team to achieve workplace goals.
- Fostered performance development of staff through ongoing coaching and mentoring on best practices
- Utilized advanced analytics to assess performance metrics and refine sales tactics accordingly
- Collaborated with cross-functional teams to drive product development and innovation, resulting in increased sales
- Worked with board of directors to facilitate creation and adoption of updated governance policy
- Boosted profitability 8% by developing 6 person leadership team, communicating expectations, and leveraging company's resources
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments
- Delivered consistent annual growth by executing effective sales plans and promotions
- Launched successful marketing campaigns that generated leads and heightened brand awareness
- Created additional revenue streams by introducing new product lines, boosting revenue 12%
- Implemented high-volume national email marketing campaign, resulting in average of 8 leads per month
- Implemented high-volume national email marketing campaign, resulting in average of 20 leads per month
- Implemented high-volume national email marketing campaign, resulting in average of 5 leads per month
- Boosted profitability 8% by developing 6 -person leadership team, communicating expectations, and leveraging company's resources
Vice President – Sales – PAN India
Nolte German Kitchens - Home Studio India Pvt. Ltd
Bangalore
10.2012 - 08.2021
- Responsible for sales and business development of NOLTE products through Architects, Interior Designers, Builders, Contractors, HNI Individuals across country
- Spearheading sales & business development training related activities for brand PAN India across 18 cities
- Building and maintaining healthy business relations with client and architects, enhancing client satisfaction matrices by achieving delivery & service quality norms
- Analyzing market trends and tracking competitor’s activities and providing valuable inputs for making marketing strategies
- Promote customized imported high end Modular Kitchens, Wardrobes, Beds, Chester’s, side tables and luxurious living room furniture from Germany
- Ensure healthy margins are achieved for better overall profitability for company
- Ensure new enquiry generation, along with conversion resulting in revenue enhancement for company
- To ensure proper marketing activities such as Architect Meets, Exhibitions & Promotional Branding
- Ensure effective implementation grievance redressal and C-SAT initiatives
- Assessing client feedback, evaluating areas of improvement & providing critical feedback on improvements
- Provide exceptional client service.
- Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue
- Enhanced customer satisfaction through fostering strong relationships and providing exceptional service
- Delivered consistent annual growth by executing effective sales plans and promotions
- Increased declining margins 8% and profits 12% by cross-selling 6% products to existing customers
Senior Manager Stores
Motherearth – Future Group Retail
Bangalore
08.2011 - 09.2012
- Spearheaded retail operations of Flagship Stores in Bangalore mainly at Domlur, Mantri Mall & Meenakshi Mall with area of 18,000 sq ft and volume of 12 Cr’s annually
- Managing team of 2 Store Managers, 2 Area Sales Managers, 4 Department Supervisors and 30 staff
- Monitor profit and loss from area and meet targets set
- Responsible for maximizing sales, minimizing cost and achieving area’s business objectives
- To monitor day to day operations of store like Day targets, Staff meets, attendance and staff discipline, footfall mapping, staff grooming, displays and VM, maintenance and hygiene, store documentation and reporting, cash deposits and petty cash management, etc.
- Responsible for backend co-ordination with project team, merchandising, team, legal team for setting up of new outlets in area
- Measure individual showroom managers’ performance on monthly basis against set standards and goals
- Train and develop staff according to on job and company training programs
- Acknowledge good performance and take corrective action when performance or behavioral is below standard
- Store audits to avoid any unethical and unwanted practices at store like staff pilferage, etc.
Area Manager
ShoeMart Doha, Qatar – Landmark International
Doha
04.2009 - 05.2011
- Managed approximately 78,000 sq/ft of retail space and delivering average daily sales of Qatari Riyal 248,000
- Having additional responsibility as Asst Concept Manager looking into territory business of 110 million Qatari Riyal annually through a team of 90+ people including, 2 SM, 3 ASM and 8 supervisors
- Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality
- Providing timely updates to inventory controllers ensuring that slow moving products are cleared through process of gradual mark downs and discounts thereby controlling shelf life of products
- Responsible for store revenue forecast, pilferage control, performance evaluation, maintaining customer service levels, handling customer grievances, staffing, counselling and career development of employees
- Conducting training sessions to reporting staff for smooth flow of operations
- Imparting appropriate training on product display and range, merchandising, Service Excellence and Teamwork to support service staff
- Supervise working of outlet staff, in terms of productivity, customer handling, communication, team participation, etc.
- And take corrective actions as required
- Reported and advised concept manager on market trends, competition survey, promotional calendar and strategies, new retail technology and services.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes
- Managed inventory and reduced shrinkage by 10% through detailed monitoring of daily operations and stock
- Managed inventory and reduced shrinkage by 4% through detailed monitoring of daily operations and stock.
District Manager
Bata India Limited
Bangalore
06.2005 - 04.2009
- Responsible for sustaining existing business development in terms of revenue and acquiring new business opportunities in respective Region through opening Exclusive Brand Outlets
- Managed 15 EXCLUSIVE BATA BRAND OUTLETS and a team of above 200 members comprising different executive & managerial profiles
- Responsible for operations of store including stock planning, visual merchandising, Team management and devising schemes, promotions along with brand team for region
- Responsible for managing media budget for these stores
- Making business plans and setting targets for individual stores
- To prepare seasonal Estimates and Budget for each store ensuring maximum store and district profitability keeping all controllable expenses at minimum.
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team
- Modeled best practices for sales and customer service
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Supervised 22 Boutique locations to enforce high-quality standards of operation
Zonal Manager
Reliance Communications
Bangalore
05.2004 - 05.2005
- Managed 6 Reliance Communications Retail Outlets in East Zone of Bangalore which are managed and operated by company appointed Franchisee’s
- Motivating team to achieve sales targets (Prepaid, Postpaid, Data Cards, and FWP) set by Bangalore Sales Head
- Responsible for achieving primary and secondary objectives of company and ROI for Franchisee’s
- Analyzing marketing trends and tracking competitors' activities and providing valuable inputs for product enhancement and fine tuning sales & marketing strategies
- Effective Execution of Marketing and Promotional Plans Ensure that all necessary material (Banners, Cut outs) is available for effective execution of promotion plans
- Recruitment and training of FOS and Customer care Executives to increase penetration in market
- Provide motivation and direction to sales team and Franchisee about product for enhancing overall performance
- Clearance of channel claims in time to ensure motivation of franchisee towards business
- Inter departmental Coordination for smooth functioning of Business.
- Conducted market research to identify new business opportunities, resulting in expanded client base and increased sales revenue
- Led cross-functional teams on strategic projects, fostering collaboration and achieving project milestones on time
- Enhanced communication between departments by initiating regular meetings to discuss ongoing projects, upcoming deadlines, goals achievements, and challenges faced
- Developed successful business partnerships with local vendors to promote brand visibility and drive sales growth
Education
MBA - Sales And Marketing Education
Institute of Management Education And Research, Karnataka University
Belgaum 04.2022 - 03.2024
BBA - Business Administration And Management
Gogte College of Commerce, Karnataka University
Belagaum 03.1999 - 04.2024
XII (PCM) -
Govindram Seksaria Science College
Belgaum 04.1997 - 01.1999
X -
St. Paul’s High School
Belgaum 04.1985 - 03.2024
Skills
Media Relations
undefinedLanguage Capability
- English
- Hindi
- Marathi
- Kannada
Marital Status
Married with 2 Kids
Professional Highlights
- Have been to i-Salone ( Euroccina Furniture Exhibition ) in 2018 and 2022.
- Visit regularly for trainings, architect visits, product launches to Germany and Italy on several ocassassions from NOLTE Brand officially representing India.
- Successfully created a complete new network of franchisee partners across India for market penetration of Nolte Business mainly with the help of architects and vendor references.
- Standardized the process of Furniture customer deliveries and complaints at Stores for better customer satisfaction.
- Successfully launched two stores in BARWA from start-up stage to the completion namely SHOE MART and SHOEXRESS in Doha, Qatar.
- Successfully completed renovation activity at SHOE MART CITY CENTER by introducing two new ladies footwear brands namely “BIANCO” (Scandinavian Brand) and DUMOND (Italian Brand).
- Awarded with the 100% Achiever’s Club’ for having achieved special Estimates for the first quarter in 2007.
Timeline
Sr. Vice President – PAN India
Interwood Kitchens Pvt Ltd
03.2023 - Current
Sr. Vice President – PAN India
BORA Premium German In-built Appliances
10.2022 - 03.2023
MBA - Sales And Marketing Education
Institute of Management Education And Research, Karnataka University
04.2022 - 03.2024
Vice President - Sales & BD – PAN India
Veneta Cucine Italian Kitchens - CC India Pvt. Ltd
09.2021 - 10.2022
Vice President – Sales – PAN India
Nolte German Kitchens - Home Studio India Pvt. Ltd
10.2012 - 08.2021
Senior Manager Stores
Motherearth – Future Group Retail
08.2011 - 09.2012
Area Manager
ShoeMart Doha, Qatar – Landmark International
04.2009 - 05.2011
District Manager
Bata India Limited
06.2005 - 04.2009
Zonal Manager
Reliance Communications
05.2004 - 05.2005
BBA - Business Administration And Management
Gogte College of Commerce, Karnataka University
03.1999 - 04.2024
XII (PCM) -
Govindram Seksaria Science College
04.1997 - 01.1999
X -
St. Paul’s High School
04.1985 - 03.2024
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