Trustworthy & driven Store Manager with over 20 years of experience in jewellery retail. Hardworking team leader, trains and guides staff to best of my knowledge. Enthusiastic about exceeding sales & learning new things.
1: Supporting and assisting the team in overseeing daily operations, making decisions, solving and guiding teams to achieve goals, objectives, and targets.
2: Strategic Planning : Contributing to the development and implementation of strategic plans, policies, and procedures.
3: Operational Management : Overseeing operational aspects, such as resource allocation, budgeting, and forecasting.
4: Customer Service :Ensuring high-quality customer service and resolving customer complaints.
5: Performance Management : Monitoring and evaluating team performance, providing feedback, and identifying areas for improvement.
6: Training and Development : Identifying training needs and developing programs to enhance team skills and knowledge.
7: Communication : Facilitating effective communication within the team, department, and organization.
8: Representing the Organization in various forums, such as meetings, conferences, and events.