Sachin Nalawade
Mumbai
Summary
Detail-oriented Quality Assurance Senior Specialist with 11 years of experience in software quality and reliability assurance. Pioneered manual testing strategies that enhanced product reliability, leading to a 25% reduction in software defects. Seeking the Quality Assurance Analyst position at Banking to drive quality initiatives and deliver robust software solutions through strong team collaboration and in-depth testing expertise. Known for leading and executing manual testing, utilizing JIRA for test case management, and collaborating with cross-functional teams to identify and resolve software defects. Recognized for applying Agile methodologies to deliver high-quality software products and ensuring that software applications meet specified requirements. Possess strong expertise in quality assurance, process auditing, and a solid understanding of Agile methodologies.
Overview
12
12
years of professional experience
Work History
Quality Assurance Senior Specialist
Accenture
Mumbai
12.2020 - Current
- Company Overview: Accenture - for CIBC client it’s Banking Domain
- Currently, I am employed as a Quality Assurance Specialist at Accenture - for CIBC client it’s Banking Domain, where my primary responsibility is to ensure the quality and reliability of software web pages & products through meticulous testing and analysis.
- Leading the planning and execution of manual testing on browser and mobile devices and utilizing JIRA for testing and test case management.
- Collaborating closely with cross-functional onshore teams to identify, prioritize, and resolve software defects.
- Publishing landing pages and campaigns through various tools.
- Utilizing my expertise in quality assurance to ensure that software applications meet specified requirements and perform as expected.
- Applying my strong understanding of Agile methodologies to deliver high-quality software products.
- Training new resources on software testing role and Accenture functionality.
- Accenture - for CIBC client it’s Banking Domain
Quality Assurance Analyst
Accenture
Mumbai
03.2015 - 12.2020
- Company Overview: Accenture - Facebook
- As a Subject Matter Expert (SME) for Social Media Quality Assurance professional at Accenture - Facebook, I was responsible for ensuring the quality and reliability of social media landing pages through meticulous testing and analysis.
- Conducting comprehensive quality check Provided expertise and guidance to the internal team to ensure alignment with organizational goals.
- Collaborating closely with cross-functional teams to identify, prioritize, and resolve landing pages defects to achieve high-quality results as per client requirements.
- Conducted quality checks of social media landing pages to maintain consistency with client specifications.
- Oversaw the implementation of a streamlined testing framework that increased the testing efficiency of social media landing pages by 25%, utilizing testing tools and collaborating with cross-functional teams to ensure alignment with stringent client specifications.
- Accenture - Facebook
Technical Support Executive
Reliance Telecommunications
Mumbai
10.2013 - 02.2015
- As a Technical Support worked on Broadband and Corporate Networking.
- Managed and resolved issues for broadband products, including DIA (Dedicated Internet Access), ELL (Ethernet Leased Line), and VPN connections for corporate clients.
- Coordinated with the Network Operations Centre (NOC) to troubleshoot and resolve complex networking issues.
- Utilized tools and applications such as Clarity, Putty, Lotus Toad, and CNM portal for efficient issue resolution and service management.
- Delivered exceptional technical assistance through both phone and email channels while maintaining professionalism at all times.
- Implemented a troubleshooting protocol that improved first-call resolution rates by 15%, employing tools like Clarity and CNM portal to efficiently diagnose and address service irregularities for broadband and corporate networking solutions.
Education
Master of Computer Application - Artificial Intelligence/ Machine Learning
Amity University Online
03-2025
Bachelor of Computer Application -
Tilak Maharashtra University
06.2013
Skills
- JIRA
- AEM
- HTML
- Manual Testing
- Functional testing
- Quality Assurance
- Regression Testing
- Test Plan Creation
- Python
- Selenium
- Natural Language Processing (NLP)
<Enter your own>
Timeline
Quality Assurance Senior Specialist
Accenture
12.2020 - Current
Quality Assurance Analyst
Accenture
03.2015 - 12.2020
Technical Support Executive
Reliance Telecommunications
10.2013 - 02.2015
Master of Computer Application - Artificial Intelligence/ Machine Learning
Amity University Online
Bachelor of Computer Application -
Tilak Maharashtra University
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