Sachin Nalawade
Mumbai
Summary
Detail-oriented Quality Assurance Senior Specialist with 11 years of experience in software quality and reliability assurance. Pioneered manual testing strategies that enhanced product reliability, leading to a 25% reduction in software defects. Seeking the Quality Assurance Analyst position at Banking to drive quality initiatives and deliver robust software solutions through strong team collaboration and in-depth testing expertise. Known for leading and executing manual testing, utilizing JIRA for test case management, and collaborating with cross-functional teams to identify and resolve software defects. Recognized for applying Agile methodologies to deliver high-quality software products and ensuring that software applications meet specified requirements. Possess strong expertise in quality assurance, process auditing, and a solid understanding of Agile methodologies.
Overview
12
12
years of professional experience
Work History
Quality Assurance Senior Specialist
Accenture
Mumbai
12.2020 - Current
- Company Overview: Accenture - for CIBC client it’s Banking Domain
- Currently, I am employed as a Quality Assurance Specialist at Accenture - for CIBC client it’s Banking Domain, where my primary responsibility is to ensure the quality and reliability of software web pages & products through meticulous testing and analysis.
- Leading the planning and execution of manual testing on browser and mobile devices and utilizing JIRA for testing and test case management.
- Collaborating closely with cross-functional onshore teams to identify, prioritize, and resolve software defects.
- Publishing landing pages and campaigns through various tools.
- Utilizing my expertise in quality assurance to ensure that software applications meet specified requirements and perform as expected.
- Applying my strong understanding of Agile methodologies to deliver high-quality software products.
- Training new resources on software testing role and Accenture functionality.
- Accenture - for CIBC client it’s Banking Domain
Quality Assurance Analyst
Accenture
Mumbai
03.2015 - 12.2020
- Company Overview: Accenture - Facebook
- As a Subject Matter Expert (SME) for Social Media Quality Assurance professional at Accenture - Facebook, I was responsible for ensuring the quality and reliability of social media landing pages through meticulous testing and analysis.
- Conducting comprehensive quality check Provided expertise and guidance to the internal team to ensure alignment with organizational goals.
- Collaborating closely with cross-functional teams to identify, prioritize, and resolve landing pages defects to achieve high-quality results as per client requirements.
- Conducted quality checks of social media landing pages to maintain consistency with client specifications.
- Oversaw the implementation of a streamlined testing framework that increased the testing efficiency of social media landing pages by 25%, utilizing testing tools and collaborating with cross-functional teams to ensure alignment with stringent client specifications.
- Accenture - Facebook
Technical Support Executive
Reliance Telecommunications
Mumbai
10.2013 - 02.2015
- As a Technical Support worked on Broadband and Corporate Networking.
- Managed and resolved issues for broadband products, including DIA (Dedicated Internet Access), ELL (Ethernet Leased Line), and VPN connections for corporate clients.
- Coordinated with the Network Operations Centre (NOC) to troubleshoot and resolve complex networking issues.
- Utilized tools and applications such as Clarity, Putty, Lotus Toad, and CNM portal for efficient issue resolution and service management.
- Delivered exceptional technical assistance through both phone and email channels while maintaining professionalism at all times.
- Implemented a troubleshooting protocol that improved first-call resolution rates by 15%, employing tools like Clarity and CNM portal to efficiently diagnose and address service irregularities for broadband and corporate networking solutions.
Education
Master of Computer Application - Artificial Intelligence/ Machine Learning
Amity University Online
03-2025
Bachelor of Computer Application -
Tilak Maharashtra University
06.2013
Skills
- JIRA
- AEM
- HTML
- Manual Testing
- Functional testing
- Quality Assurance
- Regression Testing
- Test Plan Creation
- Python
- Selenium
- Natural Language Processing (NLP)
<Enter your own>
Timeline
Quality Assurance Senior Specialist
Accenture
12.2020 - Current
Quality Assurance Analyst
Accenture
03.2015 - 12.2020
Technical Support Executive
Reliance Telecommunications
10.2013 - 02.2015
Master of Computer Application - Artificial Intelligence/ Machine Learning
Amity University Online
Bachelor of Computer Application -
Tilak Maharashtra University
Similar Profiles
Sam RosenthalSam Rosenthal
Strategy Consultant at AccentureStrategy Consultant at Accenture
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture
Sumit PatilSumit Patil
SAP Security and GRC Consultant at AccentureSAP Security and GRC Consultant at Accenture
Nitika JainNitika Jain
MC Delivery Senior Analyst at AccentureMC Delivery Senior Analyst at Accenture
Hardik ShahHardik Shah
Representative - South Asia at EHL Hospitality Business SchoolRepresentative - South Asia at EHL Hospitality Business School