SACHIN NEGI

• Managed end-to-end processing of partner and client requests related to Electronic Business Submissions, AML, and Generic Client Maintenance with precision and efficiency.
• Ensured timely delivery within valuation deadlines, maintaining a 100% track record of zero escalations.
• Provided process training to new joiners, building a foundation for strong team performance.
• Maintained high data integrity and consistency while troubleshooting and resolving customer and partner queries.
• Gained solid working knowledge of the BI portal and other internal tools to support seamless financial operations.

• Managed sensitive client servicing operations related to the bereavement process, ensuring seamless handling of deceased clients’ accounts and delivering valuations to executors, solicitors, and beneficiaries with empathy, accuracy, and professionalism.
• Conducted Anti-Money Laundering (AML) reviews for deceased clients’ accounts, in line with internal compliance policies and regulatory standards.
• Ensured complete and timely documentation of account transfers, redemptions, and settlements in coordination with partners and legal representatives.
• Delivered quality assurance checks and monitored transactional workflows to maintain zero escalation records during a highly sensitive and regulated process.
• Assisted executors and partners in obtaining relevant documentation and valuation reports through clear and timely communication.
• Collaborated with internal teams to streamline bereavement workflows and trained new associates on handling sensitive client cases with regulatory accuracy.
• Effectively utilized tools such as Excel, Word, PowerPoint, Tableau, Kana, BI Portal, SAS AML, and SAR Tools to manage client data, track transactions, and support compliance reporting.

Key Tools: Microsoft Excel, Word, PowerPoint, Tableau, Kana, BI Portal, SAS AML, SAR Tools

Key Skills: Bereavement Account Servicing, AML/KYC Compliance, Client Communication, Transaction Monitoring, Customer Due Diligence (CDD), Process Training, Quality Assurance

• Spearheaded high-value financial operations, specializing in Anti-Money Laundering (AML) compliance, executor-based account servicing, transaction processing, and valuation delivery, ensuring full regulatory adherence and no escalations.
• Performed detailed Customer Due Diligence (CDD) and transaction monitoring across client and partner accounts, escalating suspicious activities and assisting with Suspicious Activity Reporting (SAR) where required.
• Delivered timely and accurate valuations and account updates to executors, solicitors, and partners, consistently meeting strict deadlines and compliance standards.
• Conducted quality assurance across workflows to ensure high levels of accuracy in processing client transactions and AML checks.
• Served as a subject matter expert for AML/KYC regulatory guidelines, providing guidance and hands-on training to new employees and workflow processors.
• Resolved complex partner and client queries, leveraging tools like SAS AML, BI Portal, and Kana to provide quick, compliant solutions.
• Successfully used Microsoft Office Suite (Excel, Word, PowerPoint), Tableau, and other reporting tools for maintaining dashboards, preparing client reports, and streamlining financial tracking.
• Recognized with the “Above and Beyond”, “Spot Award”, and “Champ Award” for consistent excellence, reliability, and contribution to team success.

Tools Used: Microsoft Excel, Word, PowerPoint, Tableau, SAS AML, SAR Tools, Kana, BI Portal

Key Skills: AML/KYC Compliance, Transaction Monitoring, Customer Due Diligence (CDD), Suspicious Activity Reporting (SAR), Quality Control, Client Servicing, Process Training