SACHIN POLA

Alankit Ltd., flagship company of Alankit, has emerged as top player among country's e-Governance service providers.

• Procured office supplies and equipment to maintain optimum inventory availability.
• Created Excel and PowerPoint presentation materials to prepare upper management for client meetings and demonstrations.
• Created and updated records and files to maintain document compliance.
• Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
• Created detailed expense reports to facilitate reimbursement for business expenses incurred.
• Prepared and proofread reports detailing operations activities.
• Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
• Partnered with management team to coordinate on-boarding and off-boarding processes.
• Maintained office supplies, distributed mail and processed invoices for payment.
• Monitored equipment to check for proper operation.
• Verified vendor accounts by reconciling monthly statements and related transactions.
• Managed invoicing and payment processing operations.
• Managed company schedule to coordinate calendar and arrange travel.
• Coordinate, plan and gather bid submission documents for tendering/bidding activities, Tender Questionnaires and Pre-qualifications.
• Organized VC meeting, leading to reduced daily conflicts within team

MCGM (Municipal Corporation Of Grater Mumbai) Annual Budget is of 22000 + Crores. & it has 24 wards & around 70 Departments. MCGM is One Of largest Local Governments Body in Asia.

• Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
• Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
• Formulated processes to reduce downtime and financial loss.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Oversaw and optimized work of 7 CRE's performing high-quality service work.
• Preparing Counter Report & Day End Report For CFC Accounts, Handling All Types of Cash Related work for CFC.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
• Verified accuracy of daily cashier batches by checking receipts, checks and cash.
• Created employee schedules to align coverage with forecasted demands.

MCGM (Municipal Corporation Of Grater Mumbai) Annual Budget is of 22000 + Crores. & it has 24 wards & around 70 Departments. MCGM is One Of largest Local Governments Body in Asia.

• Tallied cash drawer at beginning and end of each work shift.
• SAP software used to collect revenue such as birth certificate fee and death certificate fee, license fee and issue certificates to citizens, water bill, property tax etc. Collected at counter.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

V Care This was the Blackberry Mobiles service center.

• Managed system support functions to set priorities and service levels expectations.
• Processed and entered customer orders into database and provided proactive customer service for accounts.
• Generated, distributed and filed copies of all billing paperwork.
• Integrated logistic systems into company processes to improve operations and manage work orders and price changes.

DPS Services Pvt. Ltd company provides the service of providing labor, bouncer for the construction side.

• Generated reports to suggest corrective actions and process improvements.
• Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
• Managed company schedule to coordinate calendar and arrange travel.
• Maintained personnel records and updated internal databases to support document management.
• Documented sales, customer interactions and concerns and generated update reports for senior management.
• Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.