Sachin Rana
New Delhi
Summary
Dynamic Engineering Manager with a proven track record at Airtel Digital, leading a 29-member SRE/DevOps team to achieve 99.99% uptime. Expert in Infrastructure as Code and team mentorship, driving significant improvements in incident management and automation. Passionate about aligning technical solutions with business outcomes to enhance reliability and performance.
Overview
16
16
years of professional experience
Work History
Engineering Manager
Airtel Digital
Gurgaon
06.2023 - Current
- Led and mentored a 29-member SRE/DevOps team, improving reliability culture.
- Architected multi-cloud and multi-DC (GCP + on-prem) infrastructure, achieving 99.99% uptime.
- Reduced MTTR by 40% via improved incident management and observability.
- Integrated CI/CD security checks achieve zero high-severity vulnerabilities.
- Implemented CDN and Kong Gateway strategy, improving performance by up to 50%.
- Reduced manual toil by 60% through Infrastructure-as-Code and automation.
- Enhanced observability stack (Prometheus, Dynatrace, Grafana), reducing P1 incidents.
- Partnered with teams to align reliability metrics (SLOs/SLIs) with business outcomes.
Sr Lead DevOps Engineer
Airtel Digital
Gurgaon
12.2021 - 06.2023
- Leading a team of 15 people and managing DevOps, SRE, and operations of more than 20 critical applications.
- Automated provisioning (Terraform, Python), enabling 30% faster releases.
- Managed API reliability and database clusters under high traffic.
- Introduced real-time KPI dashboards for SLA, and capacity tracking.
- Mentored engineers, improving DevOps maturity across teams.
Lead DevOps Engineer
Airtel Digital
Gurgaon
06.2019 - 12.2021
- Architected resilient database clusters (MongoDB, MySQL, Aerospike), ensuring data durability.
- Automated backup and disaster recovery, reducing RTO/RPO by 60%.
- Enhanced middleware observability, cutting resolution time by 35%.
- Implemented 'one-click' machine provisioning with VMware VRA.
- Build automation to procure machines in one click from the VM-Ware VRA portal using Python to reduce time.
- Also, I automated the process of query execution over databases through Python and integrated it with JIRA.
- Build a single point of entry for Internet traffic using Kong, with high-level security and authentication.
- Managing the overall ELK/EFK/Zabbix/Influx (Elasticsearch, Logstash/Filebeat, and Kibana) stack for application logging and monitoring.
- Mitigated security risks by conducting regular vulnerability assessments and applying necessary patches.
DevOps Engineer
Airtel Digital
Gurgaon
04.2016 - 06.2019
- Maintained 99.99% infrastructure uptime by proactively monitoring and optimizing servers, networks, and critical applications.
- Led root-cause analysis and implemented preventive measures, reducing recurring incidents by 35%.
- Managed cloud infrastructure to ensure high availability and performance.
- Automated deployment processes using CI/CD tools for efficiency.
- Increased the automation index to 20% to avoid manual intervention.
SRE/TechOps Engineer
Ignite World
Gurgaon
09.2013 - 03.2016
- Maintained 99.99% infrastructure uptime by proactively monitoring and optimizing servers, networks, and critical applications.
- Led root-cause analysis and implemented preventive measures, reducing recurring incidents by 35%.
- Increased the automation index to 40% to avoid manual intervention.
- Implemented robust monitoring solutions (Zabbix, Prometheus, and Grafana) to enable proactive detection and resolution of performance issues.
- Managed and optimized cloud and on-premises infrastructure, ensuring scalability, performance, and cost efficiency.
- Coordinated cross-team incident management to minimize downtime and improve mean time to recovery (MTTR).
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
Network/TechOps
Revo Software Development Pvt. Ltd
Gurgaon
05.2009 - 05.2013
- Managed enterprise networks (Cisco, VLANs, HSRP, QoS), optimizing uptime.
- Maintained 99.99% uptime, and rapid incident triage.
- Led a prevention-focused root cause analysis.
- Led infrastructure migrations and disaster recovery drills, ensuring business continuity.
- Managed incident triage, maintaining service continuity.
- Designed the internal network with the best security guidelines.
Education
BCA - Computer
University of Sikkim
SikkimCCNA - Networking
NIIT
DelhiCCNP - Networking
TNS Institute of information technology
DelhiRHCA - Linux
Computer systems and networking and telecommunication
DelhiSkills
- DevOps/SRE leadership and team building
- Cloud platforms: AWS, GCP, VMware, OpenShift
- Infrastructure as code: Terraform, Ansible, Python, Shell
- CI/CD and automation: Jenkins, GitHub
- Containers and orchestration: Docker, Kubernetes
- Monitoring and observability: Dynatrace, Prometheus, Grafana, ELK, Zabbix
- API management: Kong Gateway, Nginx
- Databases: MongoDB, Aerospike, MySQL
- CDN: Akamai
Accomplishments
- Built Airtel Digital's SRE organization and reliability governance
- Reduced deployment time by 70% through CI/CD pipeline automation
- Improved detection speed by 45% via unified observability
- Reduced recurring incidents by 35% with proactive RCA
- Achieved 15% infrastructure cost savings via capacity optimization
- Mentored over 20 engineers into senior reliability roles
Timeline
Engineering Manager
Airtel Digital
06.2023 - Current
Sr Lead DevOps Engineer
Airtel Digital
12.2021 - 06.2023
Lead DevOps Engineer
Airtel Digital
06.2019 - 12.2021
DevOps Engineer
Airtel Digital
04.2016 - 06.2019
SRE/TechOps Engineer
Ignite World
09.2013 - 03.2016
Network/TechOps
Revo Software Development Pvt. Ltd
05.2009 - 05.2013
BCA - Computer
University of Sikkim
CCNA - Networking
NIIT
CCNP - Networking
TNS Institute of information technology
RHCA - Linux
Computer systems and networking and telecommunication