Summary
Overview
Work History
Education
Personal Information
Languages
Disclaimer
Timeline
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Sachin S

Chikmagalur

Summary

Aspiring for a challenging job where in my qualification and acquired skills are put to best use providing me with an opportunity to grow professionally to my full potential and also where in I can contribute significantly. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Knowledgeable Manager with over 9 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Manager of Operations

PVR Cinemas
Bangalore
11.2019 - Current
  • Joined PVR Cinemas as a Duty Manager and took all responsibilities
  • Currently working on the same designation.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Negotiated contracts with vendors for services necessary for daily operations.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
  • Prepared reports summarizing operational results against established goals and objectives.
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Manager on Duty

Café Coffee Day
Bangalore
01.2015 - 01.2019
  • Joined Audit Department in same organization as Executive and resigned in October 2019.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Created detailed reports on the performance of individual departments within operations.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Managed scheduling, training and inventory control.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Addressed customer concerns with suitable solutions.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Built strong operational teams to meet process and production demands.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Enforced federal, state, local and company rules for safety and operations.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Conducted employee observations and documented findings.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Supported accident investigations and prepared related paperwork.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Contributed to proposal and contract development, negotiations and meetings.

Assistant Hotel Manager

Trivik Hotels And Resorts
Chikmagalur
01.2014 - 01.2015
  • Assisted the Hotel Manager in developing and implementing effective strategies for improving guest satisfaction.
  • Monitored hotel operations to ensure compliance with safety regulations, policies, and procedures.
  • Maintained accurate records of financial transactions and monitored budget performance.
  • Responded to customer inquiries about services, facilities, rates, and availability.
  • Coordinated daily activities of front desk personnel to ensure smooth check-in and check-out processes for guests.
  • Organized promotional events to increase brand recognition and attract new customers.
  • Developed marketing plans in collaboration with sales team members to promote hotel services.
  • Provided guidance and direction to subordinates while ensuring adherence to company policies and procedures.
  • Collaborated with other departments to coordinate service delivery across the organization.
  • Prepared reports on occupancy levels, revenue projections, staffing needs.
  • Resolved customer complaints in an efficient manner in order to maintain high standards of hospitality services.
  • Implemented operational changes as needed in order to maximize efficiency of hotel operations.
  • Handled administrative duties such as preparing payrolls and managing staff schedules.
  • Created a welcoming atmosphere by greeting guests upon arrival at the hotel premises.
  • Analyzed customer feedback data from surveys and implemented necessary changes accordingly.
  • Established strong relationships with vendors in order to secure competitive pricing for supplies.
  • Conducted regular inspections of all public areas within the hotel premises.
  • Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
  • Handled guest complaints and offered complimentary services for hardship cases.
  • Inspected hotel rooms and public spaces to determine cleanliness and need for room updates.
  • Negotiated rates with corporate entities related to extended stay contracts.
  • Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.
  • Oversaw reservations received from direct calls and provided room availability information.
  • Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.

Education

P U C -

Govt college Ramakunjeshwara Pre University College

Bachelor of Commerce -

Rural Institute Of Technical And Management Education

Hospitality Management -

S V G H, Collage Mugthihalli

Personal Information

  • Hobbies: Reading, Playing Cricket, Listening Music, Etc.
  • Father's Name: Somashekar S
  • Date of Birth: 12/25/91
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

English, Hindi, Kannada, Telugu

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bearer to responsibility for the correctness of the above mentioned particulars.

Timeline

Manager of Operations

PVR Cinemas
11.2019 - Current

Manager on Duty

Café Coffee Day
01.2015 - 01.2019

Assistant Hotel Manager

Trivik Hotels And Resorts
01.2014 - 01.2015

P U C -

Govt college Ramakunjeshwara Pre University College

Bachelor of Commerce -

Rural Institute Of Technical And Management Education

Hospitality Management -

S V G H, Collage Mugthihalli

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