Hi, I’m
SACHIN SAJI
Retail Store Management And Casher
KATTAPPANA
Summary
Dynamic and results-driven professional with extensive experience at KERALA JEWELLERY, excelling in customer service and cash handling. Proven track record of enhancing customer satisfaction and achieving sales targets through effective communication and product knowledge. Recognized for building strong client relationships and maintaining a reliable, organized workspace.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
10
years of professional experience
3
Languages
Work History
KERALA JEWELLERY
Cashier
01.2017 - 11.2023
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Increased sales of promotional items by informing customers about current offers.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
PAVITHRA GOLD
Sales Associate
01.2014 - 12.2016
Job overview
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
JPM COLLAGE LABAKADAKATTAPPANA
Bachelor of Science from Commerce
04.2001
University Overview
- Honours [ Year]
- Final Grade: %58.1
St. George HSS KATTAPPANA
No Degree from PLUS TWO Commerce
04.2001
University Overview
- Final Grade: 69%
MMHS NARIYAMPARAKATTAPPANA
No Degree from SSLC
04.2001
University Overview
- Final Grade: 60%
Skills
Customer service
TRAVELLING
“Traveling has played a significant role in my personal and professional development. Through my journeys to different regions and cultures, I have learned how to adapt quickly to new environments, manage unexpected challenges, and communicate effectively with people from diverse backgrounds.
Planning my travels required strong organizational and time-management skills, including budgeting, scheduling, and prioritizing tasks. Navigating unfamiliar places strengthened my problem-solving abilities and decision-making under pressure.
Most importantly, traveling broadened my perspective and enhanced my cultural awareness, empathy, and flexibility—qualities that are essential in today’s collaborative and global work environment. These experiences have made me more resilient, resourceful, and open-minded, and I bring these strengths into my professional work with confidence and enthusiasm.”
Timeline
Cashier
KERALA JEWELLERY
01.2017 - 11.2023
Sales Associate
PAVITHRA GOLD
01.2014 - 12.2016
JPM COLLAGE LABAKADA
Bachelor of Science from Commerce
04.2001
St. George HSS
No Degree from PLUS TWO Commerce
04.2001
MMHS NARIYAMPARA
No Degree from SSLC
04.2001