Structured Lead Consultant with excellent in-depth understanding of business processes, issue resolution and delivering results skills. Dependable and driven with record seeing complex projects through to completion.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SAP SD Lead Consultant
Hettich Competence Services
10.2023 - Current
Improved project outcomes by implementing best practices in SAP SD/LE modules
Collaborated with inhouse teams to design and implement effective solutions, enhancing business performance. in SAP Order to Cash cycle.
The work involved the bulk creation of customer master data and changes to customer master data fields by LSMW.
Knowledge in setting up specialized business processes, including EDI intercompany process, third-party sales, consignment process, return order, credit memo-debit memo. Availability check, Batch determination, pricing schema determination. .
Actively interacted with business users to identify problems and provided solutions to address their concerns in English and German languages.
Logistics execution issues such as determining routes, determining shipping points, defining a transport zone, listing and excluding materials management, EDI configuration, delivery processes
Solving IDOC issues. Correction and processing solutions for end users and scheduling and deactivation Batch jobs.
Project Name: - HEPO INDIA (GREEN FIELD PROJECT) ECC 6.0 environment.
Worked on the implementation again and configuration of Sales, pricing schema, creation of master data in MASS.
Creation of a new conditions table, access sequence, condition type and creation of condition records according to the needs of the business
Establishment of Third Party Sales process, Order to Cash processes in SAP
Knowledge of create SAP query, Debugging, Z table creation.
SAP SD Consultant
Igrow Infotech
03.2023 - 08.2023
Project Name:- Kraussmaffei Germany and ECC 6.0 environment.
Involved in working with the German-based team for the development activities necessary for the mapping of business requirements
Creation of a new conditions table, access sequence, condition type and creation of condition records according to the needs of the business
Involved in the preparation and documentation of test scenarios and test cases
Worked on assignments, determining item categories, setting up sales document types
Supported third-party sales, cash sales, return sales for the business process by providing a customization solution to users
Business requirements handled in the German language.
SAP Consultant
Fujitsu
04.2022 - 11.2022
Project Name: - ADEKA, JAPAN GREEN FIELD PROJECT IMPLEMENTATION
Worked in the realization phase of the SAP S/4 Hana project
Collaborated with the project team in the development of the test plan in the implementation phase of the project
Communicate effectively with the various client organizations (accepting guidelines and feedback on requirements and deliverables)
Experiences of working closely with SME IT and business users.
SAP SD/ S4 Hana Consultant
Larsen & Toubro Infotech Mindtree
09.2017 - 04.2022
Company Overview: The company is headquartered in Paris, France, Karlsruhe, Germany, and Madrid, Spain. Project Name: - L'oREAL EMEA
Provided support for issues and development activities related to the Order to Cash cycle.
Handling incidents, service requests, and problematic incidents in SAP SD/LE.
Proven experience working on the SERVICE NOW ticketing tool.
Managed development activities of shipping point determination, route determination
Efficiently supported in Incident management topics such as Order to Cash processes, revenue account determination, Third Party Sales, Consignment sales processes by providing a customization solution to users.
Implemented best practices in SAP in pricing schema : pricing procedure using the condition technique that includes condition registration, condition tables, condition type, and access sequence
Developed user documentation for delivered solutions to run smoothly driven production support activities
Worked with the ABAP team for development and testing
Manage escalated issues within SLA timeframes and adhered compliance with the priority matrix was monitored.
Knowledge of IDoc processing, batch job scheduling, LSMW requests.
Work experience in the REV-TRACK tool for the deployment of Transport Request in SAP environment.
Strong communication skills and written and spoken fluency in English/Spanish/German
Attended in house trainings on S4 HANA and hands-on experience with the S4 HANA system.
TECHNICAL SERVICES SPECIALIST - SAP SD Support
IBM
03.2016 - 09.2017
The nature of the project was the collaboration of the Oil & Gas sector with IBM Spain
Daily end-user support on existing business processes/transactions
Worked on creating, maintaining, and modifying all the master data as the Material Master and the Customer Master.
Worked with other team members to translate business requirements into the Spanish language.
Business Analyst (Spanish Expert)
Orange Business Services
02.2014 - 02.2016
Weekly reports provided with analytical and decision support tools used as the basis for consolidation data
Managed customer requirements and processes through document analysis.
Concurrent translation organized during corporate meetings to allow English-speaking resources to participate in events in Spanish.
Solid knowledge of working in the international environment.
Customer Service Analyst (Spanish Expert)
Tracmail INDIA Pvt Ltd
06.2013 - 02.2014
Handle and resolve escalations/customer complaints while in line with SLAs and KPIs in terms of quality
Handled actively SLA reporting, analysis of deliverables such as response time
Managed the inbound and outbound back office and ensure SLAs/deliverables are in line with customer requirements
Established healthy business relationships and developed communication in Spanish to improve operational efficiency.
Education
Post-Graduate Certificate - International Business Management
Welingkar Institute of Education
Mumbai, India
03-2017
Skills
Project implementation
Issue resolution
Team leadership & development
Change management
Communication skills
Client relationships
Certification
Certified in SAP S4HANA Sales & Upskiling 1909.
Certified in SAP S4 HANA Sales cloud implementation 2101.
Certified in German language A2 level.
Certified in Spanish Language B2 level.
Languages
German
Elementary (A2)
Spanish
Intermediate (B1)
Timeline
SAP SD Lead Consultant
Hettich Competence Services
10.2023 - Current
SAP SD Consultant
Igrow Infotech
03.2023 - 08.2023
SAP Consultant
Fujitsu
04.2022 - 11.2022
SAP SD/ S4 Hana Consultant
Larsen & Toubro Infotech Mindtree
09.2017 - 04.2022
TECHNICAL SERVICES SPECIALIST - SAP SD Support
IBM
03.2016 - 09.2017
Business Analyst (Spanish Expert)
Orange Business Services
02.2014 - 02.2016
Customer Service Analyst (Spanish Expert)
Tracmail INDIA Pvt Ltd
06.2013 - 02.2014
Certified in SAP S4HANA Sales & Upskiling 1909.
Certified in SAP S4 HANA Sales cloud implementation 2101.
Certified in German language A2 level.
Certified in Spanish Language B2 level.
Post-Graduate Certificate - International Business Management
Welingkar Institute of Education
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