Accomplished Learning & Development professional with a proven track record at Deloitte USI Pvt Ltd., enhancing employee performance through effective training programs and data-driven insights. Expert in curriculum design and Power BI dashboards, excel in fostering employee engagement and leveraging adult learning theory to achieve significant learning outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Analyst - Learning & Development
Deloitte USI Pvt Ltd.
04.2022 - Current
Created and reviewed training materials under direction of business lines and learning & development teams.
Implemented training programs for new hires, fostering an environment of continuous learning and development.
Mentored junior analysts, fostering professional development while enhancing overall team performance.
Managed continuing education opportunities for employees across levels (Milestone sessions), fostering an environment of constant learning and development enhancing their professional growth.
Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
Efficiently used learning analytics to gain insights into employee development needs and track progress against established L&D objectives with Power BI & Excel Dashboards.
Facilitated non-functional learning and engagement events.
Managed learners' & their learning progress data on SABA.
Assistant Manager - Learning & Development Service
NIIT
06.2019 - 03.2022
Established strong relationships with the clients to serve relevant industry-specific trainings on a regular basis.
Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
Managed engaging onboarding and orientation processes.
Created detailed reports outlining the impacts of learning initiatives on overall business performance showcasing tangible results from L&D efforts.
Collaborated with cross-functional teams to identify skill gaps and create customized trainings to address them.
Implemented competency-based assessments to track skill development progress and measure overall success of learning initiatives.
Developed lesson plans, instructional materials and practice tests for functional training courses.
Wrote training manuals for Consultant level employees and according to client's geographic guidelines and protocols.
Maintained learning database on Salesforce.
Managed learning interface for the users on Workday.
Client Service Executive
Parcelhero India Pvt. Ltd.
01.2018 - 06.2019
Built a reputation as a trusted advisor to logistics partners by consistently providing insightful analysis and actionable recommendations on their catalogue needs.
Demonstrated excellent problem-solving skills in handling escalation desk.
Collaborated with cross functional teams (design, finance, customs) to deliver customized solutions for partners' specific needs.
Human Resources Executive
Sage India Publications Pvt. Ltd.
01.2016 - 12.2016
Promptly corresponded with applicants and coordinated and conducted interviews.
Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
Analyzed recruitment metrics regularly to identify trends and areas for improvement in sourcing strategies or processes.
Promoted a positive work culture by organizing team-building activities and events throughout the year.
Executed annual employee engagement surveys to gather valuable insights into workplace satisfaction levels across the organization.
Assisted in developing effective communication channels for increased collaboration between departments.
Assisted in focus groups to gain in-depth understanding of specific issues affecting morale or engagement levels among staff members.
Education
MBA - Human Resources
LBSIMT
Bareilly, India
06.2014
Bachelor of Commerce -
Rohilkhand University
07.2011
Skills
Onboarding Programs
Competency Mapping
Data Analysis
Project Implementation
Power BI Dashboards
Employee Engagement Activities
Curriculum Design
Database Management
Accomplishments
Developed and deployed Power BI dashboards those effectively visualizes learning analytics across various programs and business units at the firm, enhancing data-driven decision-making
Facilitated a seamless transition of the user learning interface from Saba to Workday, managing change effectively and ensuring uninterrupted user experience and adoption
Successfully condensed a 100-day training program into 30 days to meet business requirements, enhancing learner and trainer engagement by ensuring efficient and effective skill delivery within the shortened timeframe, thereby boosting productivity
Certification
Certified Content Writing Specialist from Henry Harvin
Timeline
Senior Analyst - Learning & Development
Deloitte USI Pvt Ltd.
04.2022 - Current
Assistant Manager - Learning & Development Service
NIIT
06.2019 - 03.2022
Client Service Executive
Parcelhero India Pvt. Ltd.
01.2018 - 06.2019
Human Resources Executive
Sage India Publications Pvt. Ltd.
01.2016 - 12.2016
MBA - Human Resources
LBSIMT
Bachelor of Commerce -
Rohilkhand University
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