SACHIN SHARMA

Senior Management Professional with strong technical inclination offering expertise in Cyber Security and Service Delivery Management; targeting senior level assignments in Project Management with an organization of repute.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Managing Azure support team for Managed services and Azure CSP customer, Certificated Azure MSP Partner
• Managing the overall account satisfaction, through robust planning and ensuring the SLA-based & timely service delivery
• Proactively planning & steering CSI process improvements through trend analysis across people, processes & technologies.
• Collaborating with customer for decide on investments to achieve security strategy by aggressively managing capital and operating budgets and providing a thorough ROI Analysis to recommend new IT spend of customer
• Engaging with the customer and conducting regular review meetings with the stakeholders to share progress on overall account delivery
• Monitoring of intelligence sources like Cyber notifications, threats, Geo-Pol, Resilience and Physical to maintain situational awareness
• Managing and coordinating Cyber Security and CRISIS incidents, including overseeing all aspects of the incident management and response process, and driving the incident to conclusion with lessons learned
• Being the point of contact to lead mentioned situations managed by the Group Chief Security Office, including contact with the technical/non-technical teams and executive level stakeholders
• Defining and supporting process, playbook, and methodology improvements, and support during audit and other documentation requirements
• Keeping up to date with changing processes, technologies, and legislative requirements
• Assisting with the correlation of incidents, identification of trends and systemic issues in respective controls
• Facilitating and supporting lessons learned and process improvement through PIR (Post Incident Reviews)
• Sustaining End Point & Server Compliance with various 3rd party solution based on customer’s infrastructure suitability
• Delivering Anti-Spam solution with Trend Micro CAS, Email Security with Cisco Email Security & Domain Protection
• Driving security best practices at Managed services org. level to comply with standards with InfoSec policies & RACI Matrix
• Steering Vulnerability Assessment with 3rd party vendors for Managed Services accounts
• Driving security best practices at for customer’s organization level to comply with standards with InfoSec policies & RACI Matrix; leading Security Incident Response Team for acting upon critical security incidents and managing IT Risks & their mitigations
• Monitoring & analyzing trends for new external threats, updating the customer on latest threats, advisories and attacks & ensuring various advisories are implemented across their solutions
• Defining, driving and managing corporate information security technology architecture spanning security solutions across the enterprise, continually keeping updated about new solutions and positioning them within the enterprise
• Reviewing Business Impact Analysis (BIA) for process and technology
• Administering organizational structure and roles for IS, Information Management and IT teams aligned with business unit plans; created and managed new organization ‘Security Operations Centre’

• CSCB HPE - Best Manager Award FY19 at Hewlett Packard Enterprise Global Soft Ltd.
• ACE Award for Q1 FY09 at Microsoft (R&D) Pvt. Ltd.
• PFE Award for heading the Platform in Microsoft India Corp.
• Best Online Support Award by Data Quest consecutively for two years 2003-04 (for the entire remote support team) at HP

• MCM - Lync 2010 Masters
• 7 Good Habits of Highly Effective Professionals
• PMP Workshop
• Crucial Conversation