Summary
Overview
Work History
Education
Skills
Currentassignments
Professionaloverview
References
Timeline
Generic

SACHIN SHOKEEN

ACTIVE SUPPORT FUNCTION| NEGOTIATION SKILLS| ACCOUNT MANAGEMENT|
New Delhi

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Manager

iQuippo Services Ltd.
Gurgaon
05.2021 - 10.2023

Sales Responsibilities

  • Act as primary point of contact for Corporate clients to share Auction details timely.
  • Collaborate with sales team to develop and implement to drive more bidders for the Auction.
  • Prepare and share the offline quotations and bids received from the Bidders/ Customers ensuring accuracy and compliance with company policies and within timeline.

Pre and Post Auction Activities

  • Detailed asset cataloging and photography to ensure assets for sale are accurately entered into our asset management system
  • Support Digital Team by curating promotional titles, maintaining the Auction Post/ calendar, and advertising high value assets.
  • Liaising effectively with relevant employees at our branches regarding Auction details, buyer queries and related requests
  • Answering customer and vendor inquiries politely, promptly and accurately including providing Auction details, Documents required for smooth release of the assets approved in Auctions and update status timely
  • Handle Buyer On-Boarding Process and ease the Registration process by guiding the best ways
  • Guide Buyers to Bid Online smoothly and Proxy bidding solutions
  • Preparing Letter of Award for all winning buyers as per Approval MIS
  • Follow up on defined Auction Buyer Payments
  • Reporting payment status and daily Auction payment Update
  • Preparing and furnishing documents for release of assets correctly and within the time-line
  • Submitting and marking Delivery Order/ Release of the asset details in the Company Managed Portal system within defined time-frame
  • Rigorously following up with the client to release asset and manage buyer grievances timely
  • General administrative duties associated with the Auction Process and coordinate with Accounts team to process refunds of Earnest Money deposited (EMD) by the clients Auction-wise
  • Managing sales inquiries in a timely manner, providing excellent service and maximizing sales opportunities
  • Downloading of Auction data from portal & preparing the final report to present to the management
  • Keeping proper records for past & current auctions (Payments/Backed-out/Deal canceled/DO issued or pending at sellers end.
  • Developed strong working relationships with team, fostering a positive work environment.

Senior Business Development Manager

COLORS –The Signage People
New Delhi
08.2016 - 05.2021
  • Responsible for documentation & streamlining of processes within Fabrication team, Installation Team & beyond
  • Responsible for exhaustive process documentation & streamlining of processes within Sales Coordinator team & beyond
  • Work closely with Operations Dept., Fabrication Team and Installation Team for Final Execution
  • Working closely with accounts on payment terms and assisting with management for cash related key accounts
  • Responsible to maintain the product and service standards as per the client norms
  • Prepare Routine Reports with the objective of keeping the management informed
  • Collaborate with cross-functional teams to improve services
  • Procurement of Suppliers that fall within the features of Signage Material
  • Attending and representing in Company events as and when required
  • Help answer client/customer queries, informing client/ customers of any delays, arranging resolving dates, and scheduling marketing events to ensure all goes smoothly
  • Teaming up with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently and accurately
  • Managing customer complaints and coordinate with responsible team member and provide support if required to close the issue.

Business Development Manager

New Phototech Pvt. Ltd
New Delhi
11.2014 - 07.2016
  • Build and Maintain Business Circle with the Value Added Resellers
  • Core competence in Cracking New Client across India
  • Actively and efficiently developed New Business
  • Achieving monthly/annual Individual sales
  • Reviewing and interpreting competition after in-depth analysis of market information and sharing the same with senior management
  • Scanning the Market and sharing solutions to Team Head for new business opportunities
  • Evaluate potential problems, hitches and develop solutions with Ops Team
  • Complete documentation process with clients
  • Closely working with the Support team to smooth the functioning and act as a bridge between client and our company’s necessary requirements
  • Prepared detailed reports on the work related to Work done, Targets achieved, identified conflicts and other business related activities
  • Handling Grievances and actively participate in resolving the same.

Business Development Manager

Negi Sign Systems & Supplies Co.
New Delhi
07.2012 - 10.2014
  • Sales and Marketing
  • Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory
  • Building brand focus, reviewing market response to facilitate product growth
  • Prepare Excel required reports to present to management
  • Implementing marketing plans for augmenting the business volume by enhancing brand Visibility & recall
  • Implementing pre & post marketing activities for successful launching of new Products
  • Conducting market surveys/ analysis for effective product launches
  • Initiating and developing relationships with key decision makers in target organizations
  • Quote Management
  • Create and Manage quotations for customers, submitting in relevant on-line systems
  • Support bid requests with pricing and feasibility checks
  • Maintain pricing, rate cards and other commercial information for customers
  • Sales Promotion
  • Building brand focus in conjunction with operational requirements
  • Ensuring maximum brand visibility and capture optimum market shares
  • Managing brand image building and awareness campaigns
  • Devising & implementing pre & post marketing activities for successful launching of new Products.

Business Development Manager

Matrix UPS Equipment (P) Ltd
New Delhi
08.2010 - 06.2012
  • Developing Business grounds with OEM’s for supply of on-line UPS
  • Creating ease of communication between the service team and complainant
  • Maintaining Official Correspondence with OEM’s and Direct Clients
  • Setting up Modes for business and Customer satisfaction
  • Working with Sales and Service teams for Understanding and handling Grievances.

Business Development Manager

Negi Sign Systems & Supplies Co.
New Delhi
09.2007 - 07.2010
  • Selling Indoor & out-door printers to local & corporate clients
  • Handling Production in Printing Setups
  • Media & Printing rate negotiations
  • Maintaining Official Correspondence with client as well as Corporate
  • Handling Branding and Promotional activities under MS.NAC Online, for new and upcoming Products of NAC clients.

Education

Bachelor's Degree -

Vardhaman College Bareilly University
New Delhi
05.2003 - 04.2006

P.G. Diploma - Fashion business Management -

J.D Institute of Fashion Tech. Delhi
New Delhi
01.2005 - 04.2007

Skills

Communication & Negotiation Skills

Rigorous Payment Follow-Ups

Timely Reporting

Account Management

Meet Deadlines

Timely Coordination

Drive Results and Build Strong Relationships

Relationship building and management

Complaint Handling

Client Relationship Building

Currentassignments

  • Indian School of Hospitality, Manesar (Haryana)
  • Havells Assembling Plant, Neemrana (Haryana)
  • Bridge Street (Spaces & Living)
  • Peter England Retail Stores (North of India)
  • Easy Day Retail Outlets (North of India)

Professionaloverview

Experienced in query handling, administrative support and client support. Seeking challenging roles efficiently to improve Service & Process roles in the Organization. Having an experience in diversified industry, I bring along an experience which is playing a pivotal role in our customer’s building journey by offering them support and guidance throughout the process. Working within a tight knit and supportive team. Ability to establish a strong network. Driven with a “Can Do” attitude. Well developed and mannered communication skills.

References

References and other verifying documents will be furnished upon request

Timeline

Assistant Manager

iQuippo Services Ltd.
05.2021 - 10.2023

Senior Business Development Manager

COLORS –The Signage People
08.2016 - 05.2021

Business Development Manager

New Phototech Pvt. Ltd
11.2014 - 07.2016

Business Development Manager

Negi Sign Systems & Supplies Co.
07.2012 - 10.2014

Business Development Manager

Matrix UPS Equipment (P) Ltd
08.2010 - 06.2012

Business Development Manager

Negi Sign Systems & Supplies Co.
09.2007 - 07.2010

P.G. Diploma - Fashion business Management -

J.D Institute of Fashion Tech. Delhi
01.2005 - 04.2007

Bachelor's Degree -

Vardhaman College Bareilly University
05.2003 - 04.2006
SACHIN SHOKEENACTIVE SUPPORT FUNCTION| NEGOTIATION SKILLS| ACCOUNT MANAGEMENT|