Spearheaded operations for a leading Toll and Transit business, managing an average daily throughput of INR 1.6 billion across 8.5 million transactions, Standardized processing across sites, setting up new collections and receivables units, Reviewed product notes and SOP for Cheque Collection, Cash Collection & Delivery, PDC & PSBC Management, Liquidity Management, RTGS, NEFT, NACH and ECS products, Ensured gatekeeping for CASA and DEMAT account openings, insurance, and investment business, Facilitated cash management solutions for corporate customers across India by negotiating with different service partners and partner banks, Created and delivered differentiated Clearing Operating model by deploying Industry FIRST Cheque automation initiatives like CTS-CMS integration, and Mobile Cheque Scanning for Retail branches, Enhanced efficiency and control through robotics, cheque automation, and systems enhancements, Initiated the automation of Electronic Clearing Services activity at the National Processing Centre, Created differentiated environment for delivering new age banking by finalizing the processing systems and ancillary systems, Identified potential risk areas and implemented mitigating solutions, ensuring risk acceptance was approved by the business, Detected fraudulent cheque encashment, preventing potential financial and reputational losses, Administered Static Data, Core Operations and Client Experience teams across Mumbai, New Delhi, Chennai, and Manila, Engaged stakeholders from Product, Risk, Governance, and Compliance to finalize SLAs and periodic checks, Engaged internal and external stakeholders to drive successful transformation across CTS, NACH, and Toll & Transit products