Sachin Sobhankar
Gurugram
Summary
Senior Technical Consultant with 8+ years of experience in BSS Charging System and Policy Rules Function Implementation, Operation, ensuring Quality of service, Maintenance and Customer Support, Functional Testing, Troubleshooting Issues reported during Acceptance and post-handover, Virtualization along with managing a team overlooking End to End Deployment, Integration and Testing Delivery. Looking to enhance my technical and professional skills in a competitive and stable workplace by taking as an opportunity to make the best use of my skills to effectively deliver world class technology and meet organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Consultant (Senior Connectivity & Network Engineer)
Capgemini Engineering
Gurugram
01.2022 - Current
- Lead Technical Team for FRC Upgrade and Migration ,NOS Portugal, Cablemas CNP Mexico Expansion for NOKIA NETAPSS Charging and Policy Function.
- Preparation of HLD, LLD and Execution Test Plan as per the agreed solution with customer.
- Tool based call simulation for various RSV verifications & Bundle design.
- Vertical & Horizontal Scaling of VNF based Nokia Charging Solution.
- Working on AGILE Jira based Delivery Model.
- 5g call simulations for Policy testing and Policy changes.,
- Tariff design (charging) & RSV design (Policy) for 4g and 5g.
- Involved in 5g NRF integration and first call shakeout/interoperability testing.
- Working on VNF and knowledge in CNF environment.
- Sound knowledge in 5G Architecture and components.
- Product configuration, upgrade, UAT w.r.t Functional and Non-Functional testing.
- Reviewed customer complaints related to product quality or functionality, resolving any issues promptly.
- Conducted regular maintenance checks on charging equipment.
- Coordinated with other departments to ensure efficient operation of charging systems and equipment.
- Implementation of Alert/patches and Upgrade and other configuration related changes in Offered Services and OSP platform.
- Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
- Troubleshooting & Supporting issues related to Voice, data & SMS charging by extracting & analyzing CDR, Provisioning support for CSM and INCO/Self Care data.
- Resolution of customer complaints related to Voice, SMS and Data Create and analyze Reports (ICR voice & data, IN Subscriber Details) by extracting data from IN Nodes through UNIX commands and SQL on daily basis.
- Execution of Disaster Recovery in production/Lab in case of replication failure.
- Hands on Linux platform & knowledge of Virtualized environment.
- Vertical & Horizontal Scaling of different nodes in VNF based Nokia Charging Solution Patch Upgrades in VNF base Nokia Charging Solution Complex Troubleshooting and defects raised by customer in server performance and RCA preparation.
- Working with provisioning requests via TOC/APIs towards application and testing and troubleshooting the same
- Execution of activities like IPA Client installation, DNS integration, RCA drafting, subscriber provisioning, overload Protection based configuration, complete Health Check, monitoring.
- Led the design and implementation of comprehensive testing strategies, Integration Testing plan and Acceptance testing plans, ensuring seamless execution and timely delivery of proposed solutions for NOS Portugal Diameter Handler and Geo Red CR Project and Cablemas CNP Upgrade Project, Mexico Leading Professional Services team for Telstra FRC Upgrade Project for End-to-End Application deployment and testing and Migration .
- Execution of Testing Strategy for NOS Portugal Project to build Geo Redundancy of Real time voice, SMS and data services across sites.
- Support for building Automatic Scripts for Different Phases of Project Deployment
- Spearheaded the successful installation of the CNP (Converged number Portability) service over the Telco cloud platform in Cablemas, utilizing SIP call control with high availability.
- Played a pivotal role in the deployment of the Open Service Platform with NGIN application, ensuring a highly reliable, 99.999% high-availability platform for Next Generation IN services with local redundancy and geo-redundancy in active-active mode for NOS.
Senior Solution Integrator
Ericsson Global India Private Limited
Gurugram
12.2015 - 12.2021
- Working on Digital BSS of Ericsson IN Charging and Policy Solution systems.
- STC Modernization, Orange Telecom Egypt Modernization, Vodafone Idea Expansion.
- Knowledge of End-to-End Telecom domain with different application stacks like Salesforces CRM, Sales Ordering, Provisioning, Network Management, worked in BSS/OSS Transformation Projects SIT, UAT & Agile Delivery.
- Preparation of MOP, HLD and LLD document as per changes required for server.
- Installation, Integration, and implementation of Digital Ericsson Charging nodes & SPS solution in customer & Lab environment.
- New Tariff plan feasibility check as per Marketing Team requirement and testing with the help of API/REST API.
- Handling of trouble ticket, analysis of tariff configuration & customer complaints resolution within agreed SLA.
- Implementation/Upgrade support for charging nodes.
- Monthly backup and preventive maintenance of CCN, SDP, AIR and other IN nodes
- Carrying Acceptance Tests of new nodes SDP, AIR & CCN to be commissioned.
- Responsible for making GR between SDPs and shifting traffic to remote SDP in case of failure.
- Involvement in activities related to hardware & configuration change under maintenance window.
- Business Configuration changes implementation as per customer need/demands.
- Successfully expanded the STC IN Services consisting of Service Data Point, Account Information and Recharge setup by expanding nodes, upgrading and enabling support for 150M subscribers (increased from 50M subscribers) Led the seamless migration of 50M data to the newly installed nodes, facilitating the smooth operation and revenue management of services within the proposed solution, that proved to be highly revenue-effective, ensuring optimal performance and scalability.
- Testing of Gx, Gy and Provisioning traffic, decoding and analyzing CDRs to troubleshoot complaints.
- Spearheaded the BSS Intelligent Network Expansion project for Orange Telecom, focusing on enhancing the capabilities for recharge and account information queries by implementing solutions to improve the overall efficiency and performance of these critical functions.
- Led the integration of Vodafone and Idea Revenue Management services during merger by developing solutions to enhance the operability of traffic and revenue-related services.
- And significantly expanded bandwidth capacity and support for 200M users across PAN India in Vodafone Idea Merger Program.
Education
B.Tech - Electronics and Telecommunication Engineering
BIT Sindri - Dhanbad
05.2015
XII -
M.G.M Higher Secondary School, CBSE - Bokaro
05.2011
Skills
- BSS End-to-End Deployment
- (GSM-2G), 3G, WCDMA (35G), IMS,4G,5G
- SS7, MAP, ISUP, SCCP, Diameter, INAP, CAMEL,TCP/IP
- SIPP, ZOIPER Call Simulation Tools
- SOAP API,REST API, GUI, Putty, Secure Shell, SQL Developer
- Charging System Design & Implementation, Network Engineering, Policy Rules Function
- Functional Testing, Non-Functional Testing, Regression Testing
- Integration, Migration
- Linux, Shell Scripting
- Oracle DB, Maria DB
- Virtualization, VMWare, Dockers, Containers, Kubernetes
- Project Management, Team Management
- MS Word, MS Excel, Microsoft Visio
Additional Information
Played role of Solutions Architect in Ericsson for Banglalink and Vodafone IN Project., Involved in Solution Design and Sales Solution Discussion with customer as per their demand and requirement., Worked on various onsite assignments for Orange Telekom, STC, Banglalink, Ooredoo., Experience with Customer On premises Handling skills and Assignment Execution., Flexible with extending support towards completion of Project targets and deadline., Received SPOT Award and Excellence Award for Delivery of Vodafone IN and Altamira Project., Received GEM and WOW award for exceptional work and meeting delivery timelines for Cablemas and Telstra Project for flawless delivery and customer handling.
Affiliations
- Actively participated in League Cricket tournament and Cultural activities.
- Conducted Team Building Activities to build team strength and trust.
- Actively led in Group Functions Demo to Leadership Team.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Awarded with Mettle Award which is Top Contributor award in NOKIA NETAPSS Program.
- Received GEM and WOW award for exceptional work and meeting delivery timelines for Cablemas and Telstra Project for flawless delivery and customer handling.
- Received SPOT Award and Excellence Award for Delivery of Vodafone IN and Altamira Project.
- Awarded with Star Performer during Altamira Milestone Delivery Assignment.
- Honored with multiple ACE awards for my performance in quarter during my tenure with Ericsson.
Certification
- ETCP Cloud Certified Associate (ECP 213)
- Six Sigma Yellow Belt Certified (Year 2018)
- SCRUM Agile Fundamentals Certified (Year 2019)
- Ericsson Certified Technical Global Individual Assessment Program (Year 2019)
Timeline
Senior Consultant (Senior Connectivity & Network Engineer)
Capgemini Engineering
01.2022 - Current
Senior Solution Integrator
Ericsson Global India Private Limited
12.2015 - 12.2021
B.Tech - Electronics and Telecommunication Engineering
BIT Sindri - Dhanbad
XII -
M.G.M Higher Secondary School, CBSE - Bokaro