Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Sachin Suri

Amritsar

Summary

Dynamic and results-driven professional with a proven track record at Ascend Transport LLC, excelling in transportation management and operational efficiency. Skilled in inventory control and demand forecasting, I consistently enhance delivery performance and resolve complex logistics challenges, fostering collaboration and driving business success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Operation Specialist Team India

Ascend Transport LLC
Mohali
07.2024 - Current
  • Improved on-time delivery rates by proactively tracking and tracing shipments from manufacturing to production units.
  • Minimized delays by resolving driver and consignee issues, updating delay codes, and coordinating rescheduling with planners.
  • Maintained 100% daily tracker accuracy, enabling smooth execution of pickups, deliveries, and backhaul operations.
  • Enhanced operational efficiency by ensuring alternative repower options were available when pre-plans were forfeited.
  • Managed logistics and scheduling for timely deliveries across multiple regions.

Distribution Planner

CIRCLE K
Gurugram
03.2023 - 05.2024
  • Ensure precise, cost-effective fuel supply planning and lowest unit cost delivered for the trucks planned.
  • Analysed demand forecasts to create accurate replenishment plans for store locations.
  • Handle calls and address operational issues during shift.
  • Proactively recommend multiple approaches along with their pros & cons to the business stakeholders and support making the right decisions.
  • Trained new team members on best practices for inventory management and distribution processes.
  • Resolved any discrepancies related to shipping or receiving activities promptly.
  • Collaborate closely with colleagues inside and outside Global Fuels and Circle K, to drive business results.

Distribution Planner

TECH MAHINDRA (CIRCLE K)
Gurugram
07.2022 - 03.2023
  • Worked with Tech Mahindra as a Senior Analyst since June 2022, collaborating with Circle K, a U.S.-based company, as a Distribution Planner to plan the driver shifts with full optimization and smooth movements of the trucks from the terminal to Circle K stores in various regions of the United States of America, such as Chattanooga, Nashville, Birmingham, Montgomery, Memphis, St. Louis, and Toledo, while escalating various supply issues related to fuel to the supply team and optimizing the shifts of the drivers to prevent stores from further drying out.
  • Worked on Power BI and Telepoint Support Software, ATG Polling and Microsoft Excel.
  • Determined appropriate lead times for production planning purposes.
  • Monitored and reported on transportation costs, ensuring adherence to budget constraints.

Business Coordinator

SUPPLE TEK INDUSTRIES
Amritsar
03.2020 - 06.2022
  • Worked with Supple Tek Industries private limited since March 2020 as Business Coordinator in rice packing department where packing must be done in various pouches and non-woven bags before the vessel berthing in ports so that container movement can be smoothly done and updating the packing on daily basis in Microsoft Navision software, also coordinating with packaging team and logistics team to enable readiness of cargo.
  • Furthermore, coordinating with shipping line for the security cheque approval status for Iranian customs instead of cash deposits for port of discharge shipments in Bandar Abbas, Iran.
  • Looking after the bill of lading entries in Nav software of all ports.
  • Managed vendor relationships to ensure timely supply of materials.
  • Responded promptly to customer inquiries regarding products or services offered by the organization.

Customer Representative and Device Expert Operations

KOCHAR INFOTECH PVT LTD.
Amritsar
11.2018 - 03.2020
  • Worked with Kochar InfoTech as customer associate with milk basket process, where I had conveyed all the information related to application and generating lead to convert them into frequent customer.
  • Maintained customer records in company database.
  • Resolved customer complaints through effective communication and problem-solving.
  • Maintained updated knowledge of products and services offered.
  • Documented customer interactions in the database for future reference.
  • Provided feedback to management on ways to improve service quality.
  • Performed data entry activities as needed.

Education

Master of Business Administration - Finance

UTTARANCHAL UNIVERSITY
Online mode
06-2025

BACHELOR OF BUSINESS ADMINISTRATION - General

KHALSA COLLEGE
AMRITSAR
01.2018

Skills

  • Inventory Control Management
  • Transportation Management
  • Driver Scheduling
  • Demand and Sales Forecasting
  • Supply Chain Operations
  • Operational Efficiency
  • Power BI- For Inventory Control

Certification

Introduction to Digital Marketing, Great Learning Academy, 09/2023, I have successfully completed the Introduction to Digital Marketing certification from Great Learning Academy. This certification has equipped me with a solid foundation in understanding digital marketing strategies and techniques.

Accomplishments

One Team Value Champion, 02/23/24

Timeline

Customer Operation Specialist Team India

Ascend Transport LLC
07.2024 - Current

Distribution Planner

CIRCLE K
03.2023 - 05.2024

Distribution Planner

TECH MAHINDRA (CIRCLE K)
07.2022 - 03.2023

Business Coordinator

SUPPLE TEK INDUSTRIES
03.2020 - 06.2022

Customer Representative and Device Expert Operations

KOCHAR INFOTECH PVT LTD.
11.2018 - 03.2020

Master of Business Administration - Finance

UTTARANCHAL UNIVERSITY

BACHELOR OF BUSINESS ADMINISTRATION - General

KHALSA COLLEGE
Sachin Suri