Overall 13 years of experience in healthcare sector.
Knowledge of RAVE.
knowledge of Adverse effects/toxicity of protocol drug used in clinical research.
Ability to work independently and handle multiple projects simultaneously.
Excellent verbal and written communications.
Deep Knowledge of EMR/REDCAP.
Knowledge of URAC standards (HIPPA/Health Network) desirable.
Extensive latitude for independent judgment.
Strong leadership and mentoring skills.
High levels of concentration.
Ability to work calmly under pressure.
Strong character, Team Player, Flexibility
Proven passion for the data quality discipline.
Excellent relationship management skills.
Objective, creative, and diplomatic team player.
Ability to function in a high volume setting with tight deadlines.
Overview
13
13
years of professional experience
Work History
Quality Control Analyst
Omega healthcare pvt Ltd
Turbhe
05.2020 - Current
Oncology data abstraction .
Oncology data management .
Currently in the Adult BMT (bone marrow transplant) case study.
Perform audits on cases assigned by the Project Manager.
Following audits, provides feedback in real-time (within 24 hours) to the abstractor.
Share score with core team.
Constructs corrective action plans for MDAs with recurring errors.
Ensures corrections are made in a timely fashion.
Escalates performance concerns and issues as needed.
To maintain in-house and third-party datasets, systems and services.
To assist in the processing of client and prospect data through our in-house data cleaning suite.
To aid the Operations Director in ensuring that the products and services that are provided by the Group comply with both external and internal requirements and standards, including any relevant legal compliance and client expectations.
Work on adverse effect data of protocol drug under clinical trials.
Quality Analyst
Med life International Pvt Ltd
Mumbai
09.2018 - 03.2020
Attending call from customer to digitise all medications based on different categories (FMCG, CONTROL MEDICINES, OTC DRUGS, ETC) as per RX
Monitoring call, assess agent performance, improvement of calls, voice, and data quality made by agents, reduction of agent attrition, highlighting areas of risk within our firm
Prepare quality report on daily basis and give feedback according to the quality parameters to the agents
Identifying and addressing potential customer interaction issues
Increased customer satisfaction and improved sales closing
Prepare presentation for quality and give session to revise with the other employees
Senior Pharmacist
Okler Healthcare Pvt Ltd
07.2016 - 08.2018
Provided advice about health issues, symptoms and medications in response to customer enquiries
Processed prescriptions and dispensing medication
Purchase order, GRN preparing, Purchase receive, Internal stock transfer and receive, etc work related to system
Preparing Daily Sales Report, out of stock items, maintain Re-order level
Preparing presentation for weekly meeting related with actual sale v/s monthly budget sale, inventory analysis, monthly purchase & SKU's, business development activities
Hospital Pharmacist
Ulhasnagar
06.2013 - 06.2016
Coordinating with other medical staff on problems patients may experience when taking their medicines
Administering work of less experienced & less qualified staff and answering questions about medicines within the hospital, other hospitals and the public
Contributing to research & development, writing guidelines for drug use within hospital and implementing hospital regulations
Providing information on expenditure on drugs, preparing and performing quality checks for sterile medications like intravenous medications
Medical Representative
Panacea Biotec Pvt Ltd
07.2012 - 06.2013
Meet doctors on daily basis
Introduce drug molecule
Manage camps related to healthcare
Achieve targets on monthly basis
Meet chemist on regular basis to get information related to alternatives sell and company sell
Attend cycle meet as per company schedule
Education
Bachelor of Pharmacy -
Shri sureshdada jain of Pharmacy
Jalgaon
01.2012
12th -
Rajmal Lakhichand Lalwani High school
Jalgaon, Maharashtra
01.2008
10th -
I. E .S
Mumbai, Maharashtra
01.2005
Skills
Data management & Abstraction
Oncology case study
EMR
REDCAP
EPIC
Extracurricular Activities
Organized events, presentations and other activities at College Level