Summary
Overview
Work History
Education
Skills
Software
Additional Information
HOBBIES
Timeline
Generic

SACHIN TRIPATHI

AM @ Flipkart Group
LUCKNOW

Summary

Dynamic leader with extensive experience in operations management and business development. Excelled in strategic planning and staff management. Skilled in negotiation and verbal communication, adept at fostering new customer relationships and driving sales growth and retention. Achieves exceptional results through effective business planning and policies implementation.

Overview

8
8
years of professional experience

Work History

AM

Flipkart
New Delhi
01.2025 - Current
  • Led a team of 100 TLs and executives.
  • Responsible for Last Mile Capacity addition in 83 Last Mile Hubs of Delhi NCR.
  • Handles 4000+ Active Rider on daily basis. Which includes all type of rider escalation.
  • Handled team of 100 ground recruiters and TLs and ensured daily productivity is meet.
  • Managed Cost per shipment of the rider.
  • Managed attrition of the riders
  • Controlled rider churn from 23% to 18%.
  • Maintained recruiters productivity of 2 onboarding per day.

MANAGER

DELHIVERY LTD
Lucknow
07.2019 - 01.2025
  • Responsible for Last Mile Capacity addition in 223 Distribution centers of UP Central and east.
  • Handles 3500+ Rider on daily basis. Which includes all type of rider escalation.
  • Handled team of 25 ground recruiters and TLs and ensured daily productivity is meet.
  • Managed Cost per shipment of the rider.
  • Managed attrition of the riders
  • Controlled rider churn from 36% to 23%.
  • Maintained recruiters productivity of 2.5 throughout the year.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

SALES EXECUTIVE

RUBIX108 TECHNOLOGIES PVT LTD
10.2018 - 06.2019
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Engaged in friendly conversation with customer to better uncover individual needs.

SALES EXECUTIVE

SAGAR ENTERPRICES
06.2018 - 10.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.

INTERN

VIDEOCON INDUSTRIES LTD
05.2017 - 06.2017
  • Analyzed problems and worked with teams to develop solutions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.

Education

BBA - Business Administration And Management

Shri Ramswaroop Memorial University
Lucknow, India
04.2001 -

Intermediate - PCM

Oxford Public School
Gorakhpur
04.2001 -

High School -

St Xavier's High School
Naugarh, Siddharthnagar
04.2001 -

Skills

    Business administration

Sales and marketing

Operations management

Business Development

Verbal and written communication

Business planning

Negotiation

Strategic planning

Staff Management

Policies and procedures

Software

MS OFFICE

Java

SQL

Power BI

Additional Information

Attended workshop at IIM lucknow on business administration.

HOBBIES

Cooking, Music, Painting.

Timeline

AM

Flipkart
01.2025 - Current

MANAGER

DELHIVERY LTD
07.2019 - 01.2025

SALES EXECUTIVE

RUBIX108 TECHNOLOGIES PVT LTD
10.2018 - 06.2019

SALES EXECUTIVE

SAGAR ENTERPRICES
06.2018 - 10.2018

INTERN

VIDEOCON INDUSTRIES LTD
05.2017 - 06.2017

BBA - Business Administration And Management

Shri Ramswaroop Memorial University
04.2001 -

Intermediate - PCM

Oxford Public School
04.2001 -

High School -

St Xavier's High School
04.2001 -

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SACHIN TRIPATHIAM @ Flipkart Group