SACHIN UPADHYAY
Summary
Results-driven Technical Support Engineer with 5+ years of experience in the networking and security domains. Expert in diagnosing and resolving complex technical issues related to network infrastructure, security, and system performance. Proven track record in providing high-level support to clients, managing incident response, and implementing effective solutions to enhance system security and reliability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Virtualization Engineer(NSX) II
VMware by Broadcom
06.2022 - Current
- Deep understanding of NSX-T internals and configurations, with extensive hands-on experience
- Proven track record in troubleshooting and resolving a wide range of NSX-related issues
- Key contributor in resolving inquiries, events, and incidents related to NSX deployments
- Skilled in configuring and troubleshooting DFW/Gateway Firewalls, Service Insertion and Load Balancers
- Proficient in conducting Root Cause Analysis (RCA) to enhance Problem Management processes
- Strong background in resolving VPN (IPSEC, SSL, L2) issues and adept at troubleshooting OSPF/BGP routing challenges
- Capable of accurately reproducing complex customer environments to diagnose technical issues promptly
- Experienced in handling technical escalations within the team, ensuring effective resolution.
Network Security Engineer
Palo Alto Networks
05.2020 - 05.2022
- Proficient in configuring, troubleshooting, and resolving issues with advanced features such as Firewall Administration, Authentication (Kerberos, LDAP, Azure MFA server, Radius), Certificate Management, SSL decryption (forward and inbound), Threat Prevention, URL Filtering, QoS, SSL VPN, Site-to-Site IPSec VPN, and High Availability (Active-Active and Active-Passive)
- Experienced with Global Protect SSL VPN setup and troubleshooting
- Comprehensive configuration of Palo Alto Networks Next Generation Firewalls, ensuring interoperability with other vendor products for user identification (e.g., Active Directory)
- Skilled in Panorama firewall management system configuration and issue resolution.
Data Center Engineer
Landis+Gyr
04.2019 - 05.2020
- Troubleshot hardware issues related to networking equipment like routers, switches, firewalls.
- Collaborated with other team members to implement changes in order to improve overall reliability of services provided by the organization's data centers.
- Performed routine maintenance activities such as patching, software upgrades and system backups.
- Developed technical documentation for processes related to the data center operations.
- Maintained and monitored data center infrastructure to ensure high availability of services.
Education
CCNA-CCIE , Routing-Switching & Security -
Network Bulls
03.2019
Bachelor of Technology - BTech, Computer Science -
Uttrakhand Technical University, Dehradun
01.2017
Certification
- Cisco Certified Network Associate Routing and Switching (CCNA), Cisco, 05/01/19, 02/01/23, CSCO13320280
- Cisco Certified Internetwork Expert Security (CCIE-S), Cisco, 08/01/19, 02/01/23, #62857#
- Palo Alto Networks Certified Network Security Engineer, Palo Alto Networks, 01/01/22, 01/01/24, 4GF62HRCBMR41PWJ
- VMware Certified Professional - Network Virtualization 2023, VMware
- VMware Certified Advanced Professional - Network Virtualization Design 2023, VMware
- VMware Certified Implementation Expert - Network Virtualization 2024, VMware
Timeline
Network Virtualization Engineer(NSX) II
VMware by Broadcom
06.2022 - Current
Network Security Engineer
Palo Alto Networks
05.2020 - 05.2022
Data Center Engineer
Landis+Gyr
04.2019 - 05.2020
CCNA-CCIE , Routing-Switching & Security -
Network Bulls
Bachelor of Technology - BTech, Computer Science -
Uttrakhand Technical University, Dehradun
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