Summary
Overview
Work History
Education
Skills
Timeline
Generic
SACHIN VERMA

SACHIN VERMA

Noida

Summary

MID LEVEL ASSIGNMENTS Innovation-focused change agent offering Rich experience in PMO, Planview administrator and CA Clarity and also having Data consulting experience in supporting delivery managers in executing full life-cycle development projects; ramping-up projects within time, budget & quality parameters, as per project management & best practice guidelines. Ambitious Business Process Analyst aiming to leverage 15 years of expertise in spearheading business solutions to optimize organizational performance. Well-versed in liaising between IT professionals and business leaders to transform business goals into actionable improvements and profitable outcomes. Demonstrated success in developing and interpreting logical data models to identify opportunities for performance improvement.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Business Process Analyst, Consultant

Fiserv Ind Pvt Ltd
Noida
12.2017 - Current
  • Involved in understanding the Business Requirements for the Project.
  • Leading team meetings and publishing MOMs, ran stakeholder meetings, and ensured the concerns of all stakeholders are acknowledged and discussed
  • Efficiently administered and configured the PPM functionalities.
  • Create a new user and provide them with relevant grants and Roles.
  • Responsible for project planning, tracking, monitoring, and sending the weekly status report.
  • Working with PM RMs and other stakeholders to fix their clarity-related issues.
  • Creating Annualized projects and assigning relevant resources based on their roles and responsibilities.
  • Build strong and effective professional partnerships with internal/external stakeholders and delivered work as per their expectations.
  • Anticipates problems before they occur and shares information with users to build their understanding of issues and capabilities as soon as possible.
  • Working on MyFiserv exception reports-ensure projects in clarity appearing on exceptions are resolved.
  • JIRA exception reports-ensure requests in JIRA appearing on exception reports for missing data or linking errors are resolved.
  • Clarity projects closed downs- ensures projects that have been closed/cancelled have properly completed close-down processes.
  • Adjust any Planning Placeholder allocations as initiatives are identified and forecasted.
  • Ensure approvals are obtained in a timely manner- work with delivery managers and product managers if SLT approvals are not being completed

PPM Planview Consultant

HCL Technologies
Noida
04.2014 - 12.2017
  • Managed Support and Maintenance team on Planview. Gathering & analysing requirements from clients.
  • Assist Project Manager and Preparing Project Schedule, and planning resources.
  • Created/deactivated user updates their role as per business requirement.
  • Planview Administration (User Creation, Financial Management, Configuring Calendars, Jobs stream managements).
  • Perform/Monitor daily functions like Data mart, Cubes/Jobs, and Rates & Daily Tables logs.
  • Automation of the reports (SSRS).
  • Maintaining and sharing weekly reports with respective stakeholders.
  • Working with Work & Resource Portfolios.
  • Working with Projects (Work & Resource management, Financial Planning details, and timesheets).
  • Administer resources including resource-related information and attributes
  • Create New Resource and de-activate in Planview, updating resources attribute in Planview, Resolve Time Sheet Related Issue. Unlocking timesheets & Financials on Customer request.
  • Maintain work and resource calendars
  • Configuring alternative structures & fields.
  • Help to PM & PMO to Reserve, Allocate and Authorize Resource
  • Conducted status review calls and responsible for sending the weekly and monthly status report to customer.
  • Communicating with project manager to report on project status.
  • Maintain a relationship with Planview product support (errors, enhancement requests).
  • Requirement gathering and communication with the customer for requirements analysis.
  • Leads team meetings and published MOMs, ran stakeholder meetings and ensured the concerns of all stakeholders are acknowledged and discussed.
  • Prepared & Published Project Status reports, release reports against sprints, Resource utilization reports, and forecast vs. actual billed reports, Time Entry reports.
  • Worked with support teams like HR, Finance, Admin, Procurement team, and travel team for fulfilling project needs and worked as the first point of contact for any escalation from clients, Stakeholders, team, and senior management.
  • Published report on a weekly basis to the business users

PMO Analyst

Schneider Electric Ind Pvt Ltd
Gurugram
10.2009 - 04.2014
  • oordinate with the Planview Administration team for creating New Resource and deactivating them in Planview, Resolving Report issue, updated resources attribute in Planview, and Resolve Time Sheet Related Issue.
  • Extended support to Project Managers in resource management, budgeting, and preparing & validating SOWs as per defined clauses by the Business.
  • Prepared weekly and monthly incident reports and shared the same with Clients and Senior Management.

Customer Care Executive

EXL Service
Noida
03.2007 - 09.2009
  • Worked for British Gas (leading supplier of GAS & Electricity in UK) as an SAP end user (Web Process- Operations)
  • Worked on ERP SAP end user R/3 Responsible for resolving customer complaints on performance bottlenecks.
  • Mentored the new agents.

Education

Bachelor of Commerce -

Kurukshetra University
07.2002 - 06.2005

Executive MBA (PGEMOM) - Operations Management

IMT Ghaziabad
07.2022 - Current

Skills

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Timeline

Executive MBA (PGEMOM) - Operations Management

IMT Ghaziabad
07.2022 - Current

Business Process Analyst, Consultant

Fiserv Ind Pvt Ltd
12.2017 - Current

PPM Planview Consultant

HCL Technologies
04.2014 - 12.2017

PMO Analyst

Schneider Electric Ind Pvt Ltd
10.2009 - 04.2014

Customer Care Executive

EXL Service
03.2007 - 09.2009

Bachelor of Commerce -

Kurukshetra University
07.2002 - 06.2005
SACHIN VERMA