Results-oriented professional with 11 years of experience in digital marketing, specializing in managing domestic and international business operations across inbound, outbound, and backend processes. Proven track record of meeting targets on time, excelling in vendor management, team building, and implementing coaching methodologies. Skilled in driving high-performance sales teams, managing operations across multiple lines of business, and defining business KPIs to achieve business goals. Recognized for expertise in stakeholder management, setting up and stabilizing pilot projects, and leading teams to record achievements. A top-ranked manager with strong analytical and problem-solving abilities, dedicated to building strong customer relationships and positively impacting company success through independent decision-making and employee engagement strategies.
Executing strategies across accounts and contributing to new business initiatives for all the clients on the paid media channel.
Overseeing and optimizing the day-to-day operations for the paid media team.
Managing and coordinating various departments to ensure efficient processes, high-quality output, and exceptional customer satisfaction.
Stakeholder Engagement: Collaborate with internal & External stakeholders , such as senior management, department heads, and cross-functional teams & Clients to align operational activities with overall business objectives. Serve as a point of contact for external stakeholders for the Campaigns reporting , Strategy & Budget insight with business growth progress for business.
Client Relationship Management