Sachin Kumar

• Managing Citrix level Policies.

• Good Understanding of Citrix Architecture and the communication happening between components.

• Pulling report from Director and sharing with Management.

• Publishing Desktops and Applications as per the Service Requests.

• Handling Registration and Power State issues of Citrix VM.

• Understanding of NetScaler and its features.

• Upgrading the NetScaler firmware.

• Enabling/Disabling the LB node when required.

• Creation of Load Balancing.

• Creation of SOP whenever doing any new Task.

• Installation/Configuration/Management of Citrix Xenapp/Xendesktop and its Components.

• Upgradation of Citrix Infra as per the business requirement.

• Management of more than 1k Citrix VM’s and provisioning them via PVS.

• Good knowledge on PVS and its working.

• Management of Studio and good understanding of DDC level Troubleshooting.

• Working on User Issues and Requirements. • Mitigation of Citrix Vulnerabilities via PVS.

• Good understanding of Citrix ADC.

• Upgradation of ADC version in HA to mitigate the vulnerability.

• Handling multiple Citrix Issues and taking care of high Priority Incidents.

• Delivery of Citrix Apps and Desktop as per the request received.

• Providing access to Citrix Users.

• Doing the Health Check of Citrix Infra as per the reports and taking action whenever required.

· Working in IAM (Identity and Access Management) Team.

· Responsible for managing two accounts i.e., Airtel and Infratel.

· Responsible for maintaining SLA and Compliance 100%.

· Responsible for managing UID related operations on Unix/Linux/Aix/Widows OS.

· Having basic architectural knowledge of PIM tools (CyberArk and Arcon).

· Part of Security and Risk Management Team.

· Responsible for managing ID Desk Team, Emailing/Ticketing part.

-There are around 40 applications of Airtel on which we provide support like ID creation/modification and deletion.