Sachin Rathod Dhanavath
Hyderabad
Summary
Process Associate at TCS with expertise in banking operations and document review. Proven track record in enhancing process efficiency and achieving production goals. Skilled in Microsoft Office. Adept at navigating Citrix environments and ensuring quality through meticulous checks and knowledge transfer.
Overview
3
3
years of professional experience
Work History
Process Associate (Information process Enabler)
TCS
03.2022 - Current
- Processed banking transactions and Document review and other banking operations for an U.S. bank client while adhering to a defined SLO and reaching daily production goals and quality standards.
- Found chances for process improvement, walked new recruits through the process.
- Handling in Consumer Banking activities - Amended signature card -Us accounts.
- Experience in working on different Tools like EWL, Member Portal, Fidelity, ECT (Enterprise correspondence Tool), View documents, Products.
- Responsible for sending error letters in order to request required document through internal tool.
- Working in Citrix environment and using Fidelity internal banking tool for account maintenance.
- Doing Quality check and Knowledge Transfer for Team Members.
- Verification and approval of member Trust documents.
- Preparation and Publishing of Daily Production trackers.
- Communicating with clients to get clarifications.
Education
MBA -
Omega PG College
Hyderabad01.2023
Skills
- Windows Operating System
- Microsoft Office
- Interpersonal Skills
- Banking operations
- Document review
- Citrix environment
Languages
- English
- Hindi
- Telugu
Personal Information
- Father's Name: Dhanavath Kishan
- Date of Birth: 04/15/00
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Declaration
- I hereby solemnly declare that all the statements made in the above application are true and correct to the best of my knowledge and belief, and nothing has been concealed, suppressed, or fabricated
Timeline
Process Associate (Information process Enabler)
TCS
03.2022 - Current
MBA -
Omega PG College
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