SACHIN
Guest Service Associate
Karnal,HR
Summary
Adept at multitasking and maintaining composure, I excelled as a Guest Service Associate at Encalm Hospitality Pvt Ltd, serving over 500 customers daily during peak times. My expertise in guest relations and food presentation significantly enhanced dining experiences, showcasing my commitment to exceptional hospitality and cleanliness standards.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Guest Service Associate
Encalm Hospitality Pvt Ltd
New Delhi
10.2022 - Current
- Invited potential customers into the restaurant.
- Delivered orders to customers at tables.
- Prepared orders for takeout.
- I refined my multitasking skills by covering 5 to 8 tables at a time.
- Served an average of over 500 customers per day during the high season.
Industrial Trainee
J W Marriott Hotel Chandigarh
11.2020 - 03.2021
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Received appreciation letter from General Manager during industrial training.
Education
Bechelor of Hotel Management & Catering Technology - Hospitality Management
Lakshay College of Hotel Management
05-2022
High School Diploma -
Vaidic Sr. Sec. School
Karnal Haryana 04.2015 - 03.2016
Skills
- Greeting and directing
- Cleanliness
- Order taking
- Food presentation
- Personal grooming
- Guest service
- Hospitality experience
- Guest relations
- First aid training
- Patience and composure
Languages
Hindi
First Language
English
Advanced (C1)
C1
Accomplishments
- I served food and drinks to the G-20 delegates in september ,2023.
- Received a appreciation letter from Ministry of External Affairs.
- Received a appreciation letter of P-20 delegation october, 2023
- Received a appreciation letter from General Manager during training period
Documents
- STCW certificate
- CDC Number (581226)
Education and Training
other
Timeline
Guest Service Associate
Encalm Hospitality Pvt Ltd
10.2022 - Current
Industrial Trainee
J W Marriott Hotel Chandigarh
11.2020 - 03.2021
High School Diploma -
Vaidic Sr. Sec. School
04.2015 - 03.2016
Bechelor of Hotel Management & Catering Technology - Hospitality Management
Lakshay College of Hotel Management
Work Preference
Work Type
Full TimeImportant To Me
Career advancementPersonal development programsHealthcare benefitsCompany CultureSimilar Profiles
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