SACHIN SINGH KATHAIT

• Retained excellent client satisfaction ratings through outstanding service delivery.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and delivered engaging sales presentations to convey product benefits.
• Trained and mentored new sales representatives.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Met existing customers to review current services and expand sales opportunities.
• Trained new employees on customer service, money handling and organizing strategies.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Informed customers of promotions to increase sales productivity and volume.
• Attended monthly sales meetings and quarterly sales trainings.

• Understanding and developing business processes and getting a excellent results.
• Handling and supporting team in achieving Customer Satisfaction targets.
• Ensure that Customer Satisfaction remains a focus item by working with the team members.
• Sharing product updates with the team on daily basis.
• Responsibilities of the job include in sales.
• Providing pre-sales and post-sales support.
• Reviewing cost and sales performance.
• Learned and adapted quickly to new technology and software applications.
• Worked flexible hours across night, weekend and holiday shifts.
• Excellent communication skills, both verbal and written.
• Self-motivated, with a strong sense of personal responsibility.
• Provided professional services and support in a dynamic work environment.
• Providing product education and advice.
• Attending conferences and meetings.
• Ensuring that sales targets are met on time.
• Identified issues, analyzed information and provided solutions to problems.

• Analyzed past sales data and team performance to develop realistic sales goals.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Remotely support for United States customer regarding printer, laptop and emails.
• Troubleshooting network.
• Worked on remote tools like Teamviewer, Anydesk, LMI, Ultraviewer, etc.

• Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
• Determined and recommended methods to address improvement opportunities.
• Identified objectives of Company by analyzing feedback, observing consumers and collecting surveys.

Completed Diploma in COMPUTER SCIENCE ENGINEERING. in 2013 from haryana board of technical education.(2010-2013)