Dynamic Project Manager with extensive experience at Fortrea, skilled in managing the Software Development Life Cycle (SDLC) and utilizing Microsoft Project for effective project delivery. Proven ability to lead cross-functional teams and streamline documentation practices, consistently completing projects ahead of deadlines. Recognized for strong communication abilities and a collaborative mindset that drive operational excellence and ensure alignment with project goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager
Fortrea
Mumbai
06.2017 - Current
Project Ownership and Delivery: Successfully led and delivered key projects, consistently completing them on or ahead of schedule.
Project Management: Managed ongoing projects, including ensuring alignment with business objectives, and smooth progress.
Expertise in SDLC & MPP: Demonstrated expertise in Software Development Life Cycle (SDLC) and Microsoft Project Plan (MPP) while overcoming resource allocation, system failures, skill gaps, and communication challenges.
Recognition and Problem Solving: Navigated project hurdles effectively, earning consistent appreciation from managers and project points of contact (POCs).
Documentation & Process Improvement: Strengthened project management capabilities by streamlining documentation processes, and enhancing planning, execution, and monitoring practices.
Stakeholder Communication: Established clear communication channels with stakeholders to provide regular updates, address concerns, and gather feedback, ensuring project alignment.
Cross-Functional Collaboration: Collaborated closely with Operations, project POCs, development teams, and quality assurance teams to assess scope changes, and their impact on timelines and resources.
Operation Executive
MakeMyHome.com (Ram Ratna Group)
10.2014 - 05.2017
Single point of contact between technology and operations
Creating and implementing from scratch database, analyzing data using MS Excel, performing queries and creating custom reports
Master Data creation form multiple systems
Ascertaining process bottlenecks and suggest or build a new solution accordingly
Maintained, updated cleaned up customer details
Reviewed, analyzed and ensure the quality of data loaded into database system
Helped to maintain system and overall support like Integrating Operations and Real time System Sync along with Scheduler Operation and Maintenance
Prepared Proactive checklist for database & important work to avoid future downtime
Collaborating with marketing/sales team members in the development and organization of Categories and catalogues for B2C and allied systems
Equipped with fall back options for Operational Excellence
Prepare manage and distribute documentation of security procedures and suggestions for upgrades from operational improvements (BRD)
Collaborated with department heads developing personnel training
Bringing ground level UAT for the different stake holders including senior members
Proactively capturing, recording bugs on the website and Magento and creating cards on Trello to prioritize the Tasks
MIS Executive
eBay, Inc.
01.2013 - 10.2014
Designs reporting formats to provide accurate information in a clear and concise manner
Responsible for Preparation & maintenance of the MIS Reports on Daily, Weekly, & Monthly metrics
Providing information in a concise and simple way to Senior Management and the wider audience
Good hands on with Excel tools like V-Look up, H-Lookup, Pivot charts and Graphs
Timely reporting of Ad hoc reports
MIS Executive (Intern)
NIIT Ltd
11.2011 - 11.2012
Keeping Personnel Files of student updated
Completing Joining formalities of new student
Preparing report for Meetings
Preparing & attending CRM meetings weekly & get best Achievement
Allocating batches to the student against the faculty
Getting reports of break and defaulter student by running SQL Query
Assisting Accounts Team by sending the reports of pending dues from the student
Coordinating with HO regarding certification of the student
Preparing and executing the reports like Batch not Started, student's status, their batch timings etc
Timely updating the encore vista with their Sub versions
Education
Graduated in Commerce -
Mumbai University
01.2011
H.S.C. -
N L College
01.2008
S.S.C. -
Jijamata Vidya Mandir
01.2006
GNIIT - Business Management
NIIT Ltd
Skills
Project management
SDLC
Microsoft Project
Stakeholder management
Process improvement
Documentation management
Communication skills
Team collaboration
Progress reporting
Project tracking
Languages
English
Hindi
Marathi
Hobbies and Interests
Listening Music
Dancing
Reading/Listening Novels
Playing Guitar
Disclaimer
I hereby declare that all the above-mentioned information given by me is true and correct to the best of my knowledge and belief.
Other Qualifications
PowerBI Certified
GNIIT (Business Management) from NIIT Ltd
Microsoft Office (Specialized in Excel)
Operating Systems: Windows XP, Windows Vista, Windows 8
Business Intelligence
Personal Information
Place of Birth: Mumbai
Date of Birth: 11/03/90
Nationality: Indian
Marital Status: Single
Certification
Certified Business Analysis Professional (CBAP)
Certified ScrumMaster (CSM) (Scrum Alliance)
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Project Manager
Fortrea
06.2017 - Current
Operation Executive
MakeMyHome.com (Ram Ratna Group)
10.2014 - 05.2017
MIS Executive
eBay, Inc.
01.2013 - 10.2014
MIS Executive (Intern)
NIIT Ltd
11.2011 - 11.2012
Graduated in Commerce -
Mumbai University
H.S.C. -
N L College
S.S.C. -
Jijamata Vidya Mandir
GNIIT - Business Management
NIIT Ltd
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