Summary
Overview
Work History
Education
Skills
Certification
PROJECTS
References
Languages
Timeline
Generic
SACHITH ANAND

SACHITH ANAND

Kochi, Kerala

Summary

Dynamic engineer with a proven track record at FCI GBS India Pvt Ltd, excelling in technical drawing analysis and customer relationship management. Adept at leading training sessions and optimizing workflows, I leverage strong problem-solving skills to drive project success and enhance team collaboration in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Engineer- Technical Support

FCI GBS India Pvt Ltd, Amphenol
Kochi
02.2023 - Current
  • Analyzed technical drawings to ensure compliance with standards and specifications.
  • Participated in continuous improvement initiatives to enhance workflow efficiency.
  • Participated in team meetings to discuss project progress updates.
  • Coordinated activities with suppliers, contractors or other departments.
  • Advised customers on use of products or services.
  • Led training sessions for junior engineers on best practices and methodologies.

Associate- CS Internet

Sutherland Global Services Pvt. Ltd. (Amazon)
Kochi
05.2021 - 04.2022
  • Handle multiple simultaneous live chat sessions to provide exceptional customer service.
  • Provide basic troubleshooting on a variety of products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Mechanical Supervisor

J.K. Constructions (BPCL Kochi Refinery)
Kochi
02.2018 - 02.2020
  • Supervised mechanical team during construction projects to ensure timely completion.
  • Reviewed technical drawings and specifications to guide project execution.
  • Communicated with project managers regarding workflow and resource needs.
  • Inspected installations for compliance with safety regulations and company standards.
  • Monitored daily operations to ensure that all tasks were completed in a timely manner.
  • Planned and scheduled workforce for efficient utilization of employees.
  • Maintained accurate records of all maintenance activities including work orders, reports and other documents.
  • Ensured that all employees followed safe working practices while operating machinery.
  • Reported project progress, site problems and labor status to supervisors.

Education

Bachelor of Technology - Mechanical Engineering

Federal Institute of Science & Technology (FISAT)
Angamaly
01-2017

Higher Secondary -

Bhavan's Varuna Vidyalaya
Kochi
01-2013

SSLC -

Bhavan's Varuna Vidyalaya
Kochi
01-2011

Skills

  • Technical drawing analysis
  • Machine learning
  • Training and mentoring
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Team collaboration
  • Mechanical design
  • Technical reporting
  • Workflow optimization
  • Engineering documentation
  • Data analysis

Certification

Expertzlab Technologies Pvt Ltd, Kochi (Training on AI and Data Science) (28/08/2020- 28/02/2021)

  • Python, Django, Web application concepts, Matplotlib, Seaborn, Numpy, Pandas, Scipy, Scikit.
  • Machine Learning, sklearn, Gradient Search, Stochastic Gradient Descent, Backpropagation, Computer Vision, Image Classification, Natural Language processing.
  • Deep Learning, Tensorflow, Keras, Neural Networks, CNN, RNN, Chatbot, Speech to Text Conversion.

PROJECTS

  • House Pricing Analysis:
    Data analysis, exploration, handling null values, to estimate the pricing of houses using various factors.
    Methods used: Linear Regression
    Libraries used: Pandas, Numpy, Matplotlib etc.
  • Titanic Data Analysis:
    Data analysis, manipulation, prediction using Logistic Regression algorithm to predict the survival of passengers based on the data from Kaggle.com.
    Libraries used: Pandas, Numpy, Matplotlib etc.

References

  • Mrs. Serina Thomas (Technical Support Manager, Amphenol FCI GBS India Pvt Ltd): +919447794654
  • Mr. Easwar Parameswaran (Supervisor- Technical Support, Amphenol FCI GBS India Pvt Ltd): +919895433297

Languages

  • English
  • Hindi
  • Malayalam
  • Konkani

Timeline

Engineer- Technical Support

FCI GBS India Pvt Ltd, Amphenol
02.2023 - Current

Associate- CS Internet

Sutherland Global Services Pvt. Ltd. (Amazon)
05.2021 - 04.2022

Mechanical Supervisor

J.K. Constructions (BPCL Kochi Refinery)
02.2018 - 02.2020

Bachelor of Technology - Mechanical Engineering

Federal Institute of Science & Technology (FISAT)

Higher Secondary -

Bhavan's Varuna Vidyalaya

SSLC -

Bhavan's Varuna Vidyalaya

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