SACHITH ANAND
Kochi, Kerala
Summary
Dynamic engineer with a proven track record at FCI GBS India Pvt Ltd, excelling in technical drawing analysis and customer relationship management. Adept at leading training sessions and optimizing workflows, I leverage strong problem-solving skills to drive project success and enhance team collaboration in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Engineer- Technical Support
FCI GBS India Pvt Ltd, Amphenol
Kochi
02.2023 - Current
- Analyzed technical drawings to ensure compliance with standards and specifications.
- Participated in continuous improvement initiatives to enhance workflow efficiency.
- Participated in team meetings to discuss project progress updates.
- Coordinated activities with suppliers, contractors or other departments.
- Advised customers on use of products or services.
- Led training sessions for junior engineers on best practices and methodologies.
Associate- CS Internet
Sutherland Global Services Pvt. Ltd. (Amazon)
Kochi
05.2021 - 04.2022
- Handle multiple simultaneous live chat sessions to provide exceptional customer service.
- Provide basic troubleshooting on a variety of products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Mechanical Supervisor
J.K. Constructions (BPCL Kochi Refinery)
Kochi
02.2018 - 02.2020
- Supervised mechanical team during construction projects to ensure timely completion.
- Reviewed technical drawings and specifications to guide project execution.
- Communicated with project managers regarding workflow and resource needs.
- Inspected installations for compliance with safety regulations and company standards.
- Monitored daily operations to ensure that all tasks were completed in a timely manner.
- Planned and scheduled workforce for efficient utilization of employees.
- Maintained accurate records of all maintenance activities including work orders, reports and other documents.
- Ensured that all employees followed safe working practices while operating machinery.
- Reported project progress, site problems and labor status to supervisors.
Education
Bachelor of Technology - Mechanical Engineering
Federal Institute of Science & Technology (FISAT)
Angamaly01-2017
Higher Secondary -
Bhavan's Varuna Vidyalaya
Kochi01-2013
SSLC -
Bhavan's Varuna Vidyalaya
Kochi01-2011
Skills
- Technical drawing analysis
- Machine learning
- Training and mentoring
- Customer relationship management
- Problem solving
- Effective communication
- Team collaboration
- Mechanical design
- Technical reporting
- Workflow optimization
- Engineering documentation
- Data analysis
Certification
Expertzlab Technologies Pvt Ltd, Kochi (Training on AI and Data Science) (28/08/2020- 28/02/2021)
- Python, Django, Web application concepts, Matplotlib, Seaborn, Numpy, Pandas, Scipy, Scikit.
- Machine Learning, sklearn, Gradient Search, Stochastic Gradient Descent, Backpropagation, Computer Vision, Image Classification, Natural Language processing.
- Deep Learning, Tensorflow, Keras, Neural Networks, CNN, RNN, Chatbot, Speech to Text Conversion.
PROJECTS
- House Pricing Analysis:
Data analysis, exploration, handling null values, to estimate the pricing of houses using various factors.
Methods used: Linear Regression
Libraries used: Pandas, Numpy, Matplotlib etc. - Titanic Data Analysis:
Data analysis, manipulation, prediction using Logistic Regression algorithm to predict the survival of passengers based on the data from Kaggle.com.
Libraries used: Pandas, Numpy, Matplotlib etc.
References
- Mrs. Serina Thomas (Technical Support Manager, Amphenol FCI GBS India Pvt Ltd): +919447794654
- Mr. Easwar Parameswaran (Supervisor- Technical Support, Amphenol FCI GBS India Pvt Ltd): +919895433297
Languages
- English
- Hindi
- Malayalam
- Konkani
Timeline
Engineer- Technical Support
FCI GBS India Pvt Ltd, Amphenol
02.2023 - Current
Associate- CS Internet
Sutherland Global Services Pvt. Ltd. (Amazon)
05.2021 - 04.2022
Mechanical Supervisor
J.K. Constructions (BPCL Kochi Refinery)
02.2018 - 02.2020
Bachelor of Technology - Mechanical Engineering
Federal Institute of Science & Technology (FISAT)
Higher Secondary -
Bhavan's Varuna Vidyalaya
SSLC -
Bhavan's Varuna Vidyalaya