Sadaf Abid
Noida
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
4
4
years of professional experience
Work History
WEB LOOP(infotech)
Buissness Devlopment Executive (B.D.E)
NOIDA
10.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
INDIA MART
Tele Associate
Noida
08.2023 - 10.2023
- Handled incoming calls from customers regarding orders or other inquiries.
- Researched information related to merchandise availability or pricing.
- Built relationships with customers by providing friendly customer service.
- Answered store and merchandise questions and led customers to wanted items.
Net Ambit
Relationship Manager
NOIDA
05.2022 - 11.2022
- Advised clients on property values, taxes, zoning regulations, mortgages and legal requirements.
- Maintained accurate records of all transactions including sales data, client contact information and listing details.
- Provided guidance to clients throughout the entire home buying process.
- Collaborated with agents, brokers and other professionals to facilitate successful transactions.
VOCAL CODE
BUSINESS DEVELOPMENT EXECUTIVE
Kanpur
01.2021 - 06.2022
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Assessed customer needs to provide assistance and information on product features.
Education
MBA - Marketing AND HUMAR RESOURSE
SUBHARTI UNIVERSITY
MEERUT01-2024
Master of Arts - History
INDIRA GANDHI UNIVERSITY
NEW DELHI01-2017
Bachelor of Arts - Geography
DELHI UNIVERSITY
DELHI01-2012
Skills
- Excellent Communication
- Decision-Making
- Critical Thinking
- Friendly, Positive Attitude
- Verbal Communication
- Self motivated
- Presentations expertise
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Adaptability and Flexibility
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Timeline
WEB LOOP(infotech)
Buissness Devlopment Executive (B.D.E)
10.2024 - Current
INDIA MART
Tele Associate
08.2023 - 10.2023
Net Ambit
Relationship Manager
05.2022 - 11.2022
VOCAL CODE
BUSINESS DEVELOPMENT EXECUTIVE
01.2021 - 06.2022
MBA - Marketing AND HUMAR RESOURSE
SUBHARTI UNIVERSITY
Master of Arts - History
INDIRA GANDHI UNIVERSITY
Bachelor of Arts - Geography
DELHI UNIVERSITY
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