Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
CORE COMPETENCIES
Timeline
Generic
SADANANDA RAVI KIRAN MADUPATHI

SADANANDA RAVI KIRAN MADUPATHI

Hyderabad

Summary

Visionary leader with over 17.5 years of experience in IT Infrastructure Service Delivery, Cloud Ops, Project & Portfolio Management, and Digital Transformation. Experienced in serving as a delivery anchor for multi-million-dollar deals, leading service initiatives, facilitating mergers & acquisitions, and delivering value to clients in Retail, CPG, High-Tech, Manufacturing, Energy & Utilities industries. Expertise in aligning project finance with business outcomes, managing risks effectively, ensuring customer-centric delivery, and fostering high-performance team leadership. Strategic-thinker skilled at transforming underperforming organizations into top revenue generators. Known for engaging personality and proficiency in enhancing customer relationships. Dynamic Director overseeing all aspects of production with strong project management and decision-making abilities. Extensive knowledge of production writing, planning, and technical operations. Skilled at coordinating production schedules and personnel resources to meet deadlines efficiently.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director – Program & Project Management (Cloud, Infra & Cybersecurity)

LTIMindtree
01.2023 - Current
  • Lead end-to-end program delivery for APJ & India Emerging Market Cloud/Infrastructure/Security business, ensuring projects are completed on time, within budget, and to quality standards.
  • Act as delivery anchor for multi-million-dollar deals: solution strategy, RFPs, sizing/pricing, and post-sale delivery.
  • Drive new cloud service implementations for clients in Retail, CPG, Manufacturing, Energy, and Utilities using CloudXperienz and SPACE platforms for digital transformation and automation.
  • Oversee revenue growth, margins, EBIT/PAT, KPIs & SLAs, risk mitigation, account health, and client satisfaction across the portfolio.
  • Manage transitions, post-merger integrations, and operational due diligence. Direct successful delivery of complex requirements, digital adoption, and process transformation for key accounts.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.

Information Technology Service Delivery Manager

Tata Consultancy Services
02.2018 - 01.2023
  • Delivered global, SLA-driven infrastructure services across Windows, Unix, Databases, Storage, O365, and converged data networks.
  • Championed large-scale infrastructure refresh, migration, and disaster recovery for major clients, particularly in CPG and Hi-Tech domains.
  • Developed and executed project roadmaps—including financials and risk management—to ensure project scope, quality, timeliness, and profitability.
  • Maintained proper staffing levels to guarantee timely and accurate deliveries.
  • Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.

Project Manager, TCS

Tcs Synergy Park
02.2015 - 02.2018
  • Managed cross-functional project teams for end-user computing and network transformation programs.
  • Led project scoping, resource allocation, budgeting, client engagement, and risk management for successful project delivery.
  • Identified plans and resources required to meet project goals and objectives.
  • Planned, designed, and scheduled phases for large projects.
  • Proved successful working within tight deadlines and a fast-paced environment.

Global Workstation Team Lead

Agilent Technologies (via TCS)
02.2014 - 01.2015
  • Headed delivery and resource management for global end-user computing, converged infrastructure, and IT Service Desk support.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.

IT Analyst (Support Lead)

TCS (Agilent Technologies)
02.2012 - 01.2014
  • Automated IT support operations, created knowledge bases, and provided technical leadership for L2 desktop and workstation support.
  • Offered input for complex documents to support client-ready final versions.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.

Resolution Expert

Dell
12.2007 - 01.2012
  • Built and led a 16-member support team, consistently meeting/exceeding key metrics (AHT, CSAT, QA, resolution rates).
  • Enhanced service quality through real-time escalation handling, performance reporting, and technical guidance.
  • Formulated and implemented training programs by applying learning principles and individual differences.

Education

Bachelor of Technology (B.Tech.) - Computer Science & Engineering

Jawaharlal Nehru Technological University
01.2006

Skills

  • Cloud: Azure, AWS, O365, Active Directory
  • Infra: Windows/Unix/Linux, Storage, Networking, Security
  • Project: Jira, ServiceNow, MS Project, Confluence
  • Frameworks: ITIL, Agile, PMP-aligned methodologies
  • Automation: Intelligent Automation, CloudXperienz, Digital Workplace
  • Risk management

Certification

  • Microsoft Certified: Azure Solutions Architect Expert
  • AWS Certified: Solution Architect Associate & Cloud Practitioner
  • Microsoft Certified: Azure Administrator Associate
  • ITIL V3 Certified
  • Gen AI Champ – LTIMindtree
  • JamF Certified Associate

LANGUAGES

English (Fluent)
Hindi (Fluent)
Telugu (Native)

CORE COMPETENCIES

  • IT Infrastructure & Cloud Service Delivery
  • Program/Portfolio Management
  • Mergers & Acquisitions (Due Diligence, Integration)
  • Cloud Computing & Digital Transformation
  • Intelligent Automation & Digital Workplace
  • Stakeholder Engagement & Governance
  • Global Delivery & Support Operations
  • Project Finance & Margin Optimization

Timeline

Director – Program & Project Management (Cloud, Infra & Cybersecurity)

LTIMindtree
01.2023 - Current

Information Technology Service Delivery Manager

Tata Consultancy Services
02.2018 - 01.2023

Project Manager, TCS

Tcs Synergy Park
02.2015 - 02.2018

Global Workstation Team Lead

Agilent Technologies (via TCS)
02.2014 - 01.2015

IT Analyst (Support Lead)

TCS (Agilent Technologies)
02.2012 - 01.2014

Resolution Expert

Dell
12.2007 - 01.2012

Bachelor of Technology (B.Tech.) - Computer Science & Engineering

Jawaharlal Nehru Technological University

Similar Profiles

CREATE PROFILE
SADANANDA RAVI KIRAN MADUPATHI