SADATH ALI K K
Ottapalam
Summary
Results-driven Store Manager with 5+ years of retail experience in store operations, team leadership, sales, inventory management, merchandising, and customer service. Proven ability to achieve sales targets, improve operational efficiency, and deliver exceptional customer experiences.
Overview
5
5
Languages
6
6
years of professional experience
Work History
Store Manager
Bata India Limited
Bangalore, Karnataka
09.2025 - Current
- Led and trained a high-performing sales team to achieve monthly targets.
- Drove sales growth through KPI monitoring and effective retail strategies.
- Enhanced team productivity to consistently meet and exceed store performance goals.
- Managed daily store operations to optimise performance and enhance customer service.
- Managed inventory, billing, cash handling, and stock accuracy.
- Maintained visual merchandising and brand standards to enhance customer experience.
- Resolved customer issues promptly to maintain high customer satisfaction and loyalty.
Store Manager
Popees Baby Care
Bangalore
01.2024 - 08.2025
- Implemented targeted sales strategies, resulting in consistently exceeding monthly sales targets.
- Managed daily store operations, including inventory control, merchandising, and staff supervision, to ensure smooth operational flow.
- Developed strong customer relationships through exceptional service, fostering customer loyalty and repeat business.
Team Leader / Assistant C&A
Reliance Trends
Kochi
08.2022 - 01.2024
- Supervised floor operations and managed inventory to ensure optimal stock levels and efficient workflow.
- Resolved customer issues promptly, contributing to KPI achievement and enhancing overall customer satisfaction.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Monitored staff performance and developed improvement plans.
Billing & Counter Staff
AFC It's Fried
Ottapalam
04.2020 - 05.2022
- Managed billing processes and provided customer service in fast-paced environment, ensuring accurate transactions and positive customer experiences.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders, maximising efficiency.
- Cleaned all work areas on a [Timeframe] basis.
- Handled cash, credit, and debit transactions accurately, including end-of-day reconciliation.
Education
Advanced Graduate Diploma - Logistics
Kerala Steads
01-2023
BBA -
University of Calicut
01-2022
Skills
- Retail Management
- Store Operations
- Sales Management
- KPI Management
- Inventory Control
- Visual Merchandising
- Team Leadership
- Customer Service
- Cash Handling
- Problem Solving
- Time Management
Languages
English
Malayalam
Hindi (Basic)
Tamil (Basic)
Kannada (Basic)
Timeline
Store Manager
Bata India Limited
09.2025 - Current
Store Manager
Popees Baby Care
01.2024 - 08.2025
Team Leader / Assistant C&A
Reliance Trends
08.2022 - 01.2024
Billing & Counter Staff
AFC It's Fried
04.2020 - 05.2022
Advanced Graduate Diploma - Logistics
Kerala Steads
BBA -
University of Calicut