Saddam Hussain

• Managing the inside sales by leading a team of 20 associates.
• Within a very short span of time , team increased from 13 to 20 associates.
• Consistently achieving 30-40 unit sales per person per day for the company
• Providing sales training to the new employees as well as for my team.
• Conducting weekly reviews of associates by providing data on associate performance parameters, areas of
  improvement and better feedback implementation.
• Handling extra responsibilities like , hiring new people, giving trainings to new employees, making sales
  tools to motivate employees .
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Established and cultivated solid business relationships with new or existing customers.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Business Development Manager, Patna(Jan 2022- Nov 2022)

• Converted free subscribers to paid subscribers in 11 months, across Bihar and UP region in K3 segment.
• Achieved Weekly Sales Targets of INR 50k to 114k+ Per Salesperson.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Optimized the sales process to reduce the overall TAT from 10 days to 7 days, resulting in higher customer satisfaction
• Expedited the financial processes leading to faster confirmations of orders, RCN- 0.9
• Increased the weekly average rep visits from 4 to 6.5, leading to an increase in overall weekly
  orders.

Business Development Associate, Kolkata (May 2020-Jan2022)

• Worked in all segment's like telesales,Inbound sales, outbound sales , Direct sales.
• Shifted to Remote Selling via Zoom during pandemic and was a consistent performer, while generating nearly 87 lakh revenue within 15 months.`
• Increased revenue by acquiring customers in different regions of North-East such as , Imphal, Assam, Tripura and within the cities of West-Bengal.
• Was promoted to Business Development Associate from a Business Development Trainee within 2 months days of the training program generated Sales Revenue of ₹5,02,000 in a week and got rank 1 among 250 sales professionals.
• Received a 20% performance-based appraisal on the completion of 6 months as a BDA ,Developed, coordinated, and implemented sales strategies that identified and produced new businesses in two different markets/ states.
• Generating revenue in B2C model with multiple records of highest weekly revenue, TSVs, and conversions.
• Managing entire sales life cycle – from acquiring leads to counseling and user onboarding and conversion to payment follow-ups.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.

• After 1 year, promoted as senior associate and provisional Team Leader handling a team of 15 people.
• Excellent communication and interpersonal Skills with abilities on resolving complex issues.
• Managing requirement gathering best practices for project support and documentation. Cooperating & communicating with my team members for efficient management work. delivering & implementing the Google Map projects as per scheduled milestones.
• Build a team oriented attitude and set expectation for the team.
  Feedback, training support, refreshers and also monitored their performances in a timely manner.
• Opportunities and additional responsibilities given to the right people.
• Mentored and guided employees to foster proper completion of assigned duties.
• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.