Sanjeev Kamboj

1 Collect dispute list from the Bank on daily basis

2 Data fetching through Hive with the help of SQL

3 Update the mail id of the merchant or KAM in our Dashboard ( Boss Panel )

4 Intimate to the merchant via mail regarding the Dispute

5 Give reminder and collect the services proof from the merchant

6 Document verification and send them to the Bank

7 Highlight the merchant or customer to our risk team if found any fraudulent activity

8 Further chargeback

9 Pre Arbitration

10 Arbitration

11 Resolve RBI Complaints

12 Tracker maintain

13 Reconciliation ( Debit / Credit Report }

14 Daily MIS