Sadhana Agrahari

(Managing 5,000+ Employees Across 3 Group Companies – WSPL, Zippin Pharma & Articurate)*

• Spearheaded a high-performing HR team of 5 members, overseeing talent management, HR operations, and payroll processing for 3,000+ employees across India.
• Allocated & monitored workflow, ensuring seamless HR service delivery while preparing real-time dashboards for leadership review.
• Mentored and upskilled the team, enhancing efficiency in payroll, compliance, and employee engagement.

• Implemented HR automation systems (Zoho HR, Keka HRIS & Keka HIRO) across all three entities, reducing manual efforts by 40% and improving data accuracy.
• Deployed Benepik Rewards (Total Rewards Tool) to streamline employee recognition, benefits, and incentive management.
• Optimized HR databases, ensuring real-time analytics for decision-making and compliance tracking.

• Managed end-to-end payroll processing, ensuring 100% accuracy in salary disbursements, incentives, deductions, and statutory compliance (PF, ESIC, PT, LWF).
• Administered employee benefits programs, including:
  Group Mediclaim Insurance
  Group Accidental Insurance
  Group Term Insurance
• Successfully cleared internal & external HR audits by maintaining meticulous records and ensuring timely responses to audit requests.

• Designed and executed the Annual PMS cycle, integrating performance bonuses, retention programs, and compensation planning.
• Led competency framework development for non-tech functions, establishing clear career roadmaps and role expectations.
• Managed talent reviews, succession planning, and career progression, improving retention of top performers by 10%.
• Handled low-performer management through PIP (Performance Improvement Plans) and Internal Job Postings (IJPs).

• Partnered with leadership on manpower planning, budgeting, and org design, optimizing workforce allocation and reducing operational costs.
• Drove change management in restructuring, policy revisions, and new ways of working, ensuring smooth transitions.
• Launched HR dashboards with real-time people analytics, enabling data-driven decision-making.

• Enhanced onboarding experience through structured 30-60-90-day assimilation programs, improving new hire satisfaction scores.
• Boosted engagement scores by 12% via targeted action plans from bi-annual eNPS surveys.
• Designed recognition frameworks for hybrid/remote teams, increasing recognition eNPS from 7.8 to 8.2.
• Introduced wellness initiatives & policy enhancements, fostering a positive workplace culture.

• Conducted quarterly manager effectiveness reviews, providing coaching that led to an 89% improvement in leadership scores.
• Facilitated training programs to enhance managerial capabilities in feedback, career development, and team engagement.

70% reduction in manual HR processes through automation (Keka HRIS, Zoho, Benepik).
10% increase in top talent retention via structured career progression & succession planning.
12% rise in engagement scores through data-driven action plans.
89% improvement in manager effectiveness via targeted coaching.
100% compliance in payroll & statutory audits with zero discrepancies.

This role demonstrates strategic HR leadership, digital transformation, and operational excellence in managing large-scale HR functions while driving employee experience and business growth.

*(Leading HR for 3,000+ Employees Across India, USA & South East Asia)*

• Provided global HR leadership, aligning HR strategies with business objectives to drive organizational growth and cultural transformation.
• Articulated and embedded the company’s vision, mission, and values into HR policies, ensuring workforce alignment with corporate goals.
• Pioneered HR digital transformation, transitioning from SAP HRIS S4 HANA to Workday HRIS, enhancing data accuracy and operational efficiency.

• Managed full-spectrum HR operations for a 3,000+ workforce across India, USA, and South East Asia, covering:
  Recruitment, onboarding, performance management, and exits
  Compensation & Benefits (C&B) administration
  Compliance management (local labor laws, statutory filings, audits)
• Ensured 100% payroll accuracy across global timelines, maintaining meticulous records and reports.

• Successfully implemented Workday HRIS, streamlining global HR processes and improving workforce analytics.
• Developed real-time HR dashboards, providing quarterly insights on attrition, hiring trends, and performance metrics for leadership review.
• Leveraged predictive analytics to optimize talent planning and workforce productivity.

• Orchestrated a new Talent Management System, driving a 20% increase in employee retention.
• Designed career pathing & succession planning frameworks, improving internal mobility and leadership pipelines.
• Reduced turnover by 25% through enhanced Reward & Recognition programs and engagement initiatives.

• Championed a Gender-Neutral Policy, fostering an inclusive workplace culture.
• Launched the "We Woman Program" to empower female employees through mentorship and leadership development.
• Pioneered a Mental Health Awareness Project in collaboration with doctors and counselors, enhancing employee well-being.

• Introduced and managed employee benefits, including:
  Group Mediclaim (GMC)
  Group Personal Accident (GPA)
  Group Term Life (GTL) Insurance
• Conducted benchmarking studies to ensure competitive compensation structures.

• Drove a 15% improvement in organizational performance through strategic HR interventions.
• Redesigned the Performance Management System (PMS), linking KPIs to business outcomes.
• Facilitated leadership development programs, enhancing managerial effectiveness.

20% increase in retention via revamped talent management strategies.
25% reduction in attrition through engagement & R&R enhancements.
Seamless Workday HRIS implementation, improving HR process efficiency.
Awarded Employee of the Quarter (Jan 2022) for outstanding HR leadership.
Launched industry-leading DEI initiatives (Gender-Neutral Policy, We Woman Program).

• Recognized by Senior Leadership for streamlining HR documentation systems, ensuring 100% compliance with corporate policies and statutory regulations (June 2017).
• Implemented structured audit trails, reducing discrepancies and enhancing transparency in HR records.

• Boosted incentive achievement rates from 50% to 88% (May 2018 to July 2018) by
  Simplifying target communication for sales associates
  Conducting feedback sessions to identify roadblocks
  Providing personalized coaching and support
• Sustained performance improvement, moving from 48% April 2018 to consistent 80%+ achievement post-intervention.

• Guided 150+ employees on salary structuring & tax-saving strategies via dedicated Helpdesk sessions.
• Reduced tax liability for 18% of staff through optimized investments HRA, 80C, LTA claims.
• Enhanced workforce financial literacy through quarterly Tax Smart workshops.

• Increased parental mediclaim subscriptions by 25% through:
  Interactive benefits awareness sessions
  Simplified enrollment processes
  ROI demonstrations showcasing coverage advantages
• Resulted in higher employee satisfaction scores (12% increase in Benefits Satisfaction pulse survey metrics).

100% Compliance Certification (2017) for documentation rigor
76% Relative Improvement in incentive achievement (48% to 88%)
Tax Savings for 1/5th of Workforce through proactive advisory
2 Prestigious Awards for HR innovation and employee empowerment

• Fostered cross-functional relationships to connect managers and employees and improve overall efficiency at Global Level
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Directed hiring and onboarding programs for new employees.
• Educated employees on company policy and kept employee handbook current.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Designed robust compensation and benefits packages to attract top employees.
• Coordinated work activities for HR managers, specialists, and recruiting agents.