Sadhana Rajput
Bhiwani
Summary
Dynamic Sr. Customer Service Representative with a proven track record at Concentrix and Kochartech, excelling in chat support and customer relationship management. Expert in technical support and issue resolution, enhancing customer satisfaction significantly. Skilled in problem-solving, consistently delivering solutions that exceed expectations.
Overview
2
2
years of professional experience
Work History
Sr. Customer Service Representative
concentrix
01.2024 - 07.2024
- Answered chats and emails to facilitate customer service.
- Resolved customer complaints promptly and efficiently.
Sr. Customer Service Representative
Kochartech
06.2022 - 10.2023
- Consulted with customers regarding needs and addressed concerns.
- Provided technical support to customers via email and chat.
Education
BCA -
Maharishi Dayanand University
01.2016
12th -
St. John Sr. Sec Public School
01.2013
10th -
Tagore Public School
01.2011
Skills
- Chat support
- Customer relationship management
- Technical support
- Issue resolution
- Problem-solving skills
Personal Information
Date of Birth: 01/04/1995
Hobbies
- Cooking
- Watching movies
- Travelling
Timeline
Sr. Customer Service Representative
concentrix
01.2024 - 07.2024
Sr. Customer Service Representative
Kochartech
06.2022 - 10.2023
BCA -
Maharishi Dayanand University
12th -
St. John Sr. Sec Public School
10th -
Tagore Public School
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