SADHANA SELVARAJ
QA Manager/Scrum Master
Bangalore
Summary
Have more than 13+ years of experience as a QA predominantly in P&C insurance – Guidewire Product. Have 9 years of experience as a QA lead managing a team of 27 members at the max. I am SME in Property& Casualty Insurance (P&C) Insurance with extensive experience on GW Policy, Billing, Claims, Contact & Portal. I have also worked as a Scrum master for a project coordinating the upstream & downstream system for PC. Have experienced as a Release Manager coordinating with different stakeholders on their project related tasks, release schedule, resourcing, majorly on the defects backlog. Have experience in both Agile & waterfall model. Facilitated Scrum of Scrums , Team Retrospective meetings, Sprint Planning, PI Planning , Capacity Planning.
Overview
13
13
years of professional experience
6
6
Certifications
Work History
QA Manager/Project Scrum Master
PwC
06.2022 - Current
- Investigated Risks & Issues and performed corrective actions to resolve quality issues.
- Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within the organization.
Senior Associate/Agile Scrum Master
PwC
07.2017 - 05.2022
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Collaborated with cross-functional teams to identify potential risks, resulting in proactive mitigation strategies.
- Reduced defect leakage by establishing rigorous testing procedures and standards.
- Optimized resource allocation, assigning appropriate testers to specific projects based on expertise and skill set.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Delivered high-quality releases under tight deadlines by prioritizing critical tasks and adjusting resources accordingly.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
Test Analyst
PwC
05.2013 - 06.2017
- Enhanced user experience with thorough usability testing and providing actionable feedback to developers.
- Have exclusively been part of creating E2E test scenarios and UAT testing for different projects
- Involved extensively in GW Product, Functional, Integration, Migration, Conversion, Smoke, Webservice, Report testing.
- Involved in all aspects of SDLC as well as implementing & developing quality assurance process and guidelines.
- Lead and Managed multiple applications with multiple business testers for complete release & Test management solutions.
- Mandated the 3 amigos session between the BA, Dev and QA in the sprint to identify the blockers & dependency at the early stage of the Sprint.
Programmer Analyst
Cognizant Technology Solutions, CTS
12.2010 - 04.2013
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Participated in post-release reviews to analyze lessons learned from completed projects, driving process improvements for future endeavors.
- Partnered with business analysts to translate complex requirements into effective test cases.
- Improved software quality by designing and executing comprehensive test plans and cases.
- Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
- Increased team efficiency with continuous integration and delivery practices, reducing overall testing time.
Education
Bachelor of Engineering in Instrumentation and Control -
Saranathan College of Engineering, Trichy / Anna University, Chennai
Skills
Software Development Lifecycle Usability Testing Expertise Defect Tracking
Internal Audits Quality/Agile Metrics Monitoring
Project Management Planning & Coordination
Agile Best practices Scrum Framework expertise
Risk Identification Retrospective Analysis
Test management Test strategy development
Team Leadership Team Management
Product Testing Guidewire PC,BC ,CC & Portal
Client Interaction Meeting Facilitation
Certification
ISTQB – ISEB (CTFL) certified Associate
Timeline
QA Manager/Project Scrum Master
PwC
06.2022 - Current
Guidewire Insurance suite Analyst 10.0
01-2022
Senior Associate/Agile Scrum Master
PwC
07.2017 - 05.2022
Guidewire Fundamentals V8.0
08-2016
INS 23 Certified
05-2014
Test Analyst
PwC
05.2013 - 06.2017
INS 21 Certified
11-2012
IBM Certified SOA Professional
08-2012
ISTQB – ISEB (CTFL) certified Associate
09-2011
Programmer Analyst
Cognizant Technology Solutions, CTS
12.2010 - 04.2013
Bachelor of Engineering in Instrumentation and Control -
Saranathan College of Engineering, Trichy / Anna University, Chennai