SADHNA SINGH
STORE MANAGER
New Delhi,DL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
13
13
years of professional experience
Work History
Store Manager
Reliance Retail (SATYA PAUL)
01.2024 - Current
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Store Manager
Bestseller (VERO MODA)
04.2022 - 12.2023
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Store Manager
BCBGeneration
03.2016 - 01.2020
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Assistant Store Manager
Major Brands (BEBE)
04.2014 - 04.2016
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assistant Store Manager
Arvind Lifestyle Brands (ELLE)
04.2011 - 04.2014
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
Bachelor of Science - Financial Planning
DELHI UNIVERSITY
04.2001 -
Skills
Store Merchandising
Customer Service Management
Budget Administration
Competitor Monitoring
Shift Scheduling
Loss Prevention
Personnel development
Training and mentoring
Additional Information
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Timeline
Store Manager
Reliance Retail (SATYA PAUL)
01.2024 - Current
Store Manager
Bestseller (VERO MODA)
04.2022 - 12.2023
Store Manager
BCBGeneration
03.2016 - 01.2020
Assistant Store Manager
Major Brands (BEBE)
04.2014 - 04.2016
Assistant Store Manager
Arvind Lifestyle Brands (ELLE)
04.2011 - 04.2014
Bachelor of Science - Financial Planning
DELHI UNIVERSITY
04.2001 -