SADIA AQEEL
Kanpur
Summary
Results-driven sales professional with 4+ years of experience in business development, key account management, and revenue growth. Proven ability to build strong client relationships, negotiate strategic partnerships, and consistently exceed business targets. Skilled in leading cross-functional collaborations, solving complex business challenges, and driving operational excellence. Passionate about mentoring teams, making data-driven decisions, and delivering sustainable business growth. .
Overview
4
4
years of professional experience
Work History
Account Manager
Swiggy
02.2025 - Current
- Scaled Gross Order Value (GOV) for Swiggy Dineout accounts increased from ₹11 lakhs to ₹1 Cr, driving significant revenue growth through strategic account management and client engagement.
- Onboarded 200+ leading and premium dining outlets in the city, contributing to substantial GOV growth and strengthening Swiggy Dineout's market presence.
- Increased client satisfaction and retention by building strong relationships and addressing their needs promptly.
- Managed national and multi outlet restaurant chains including lite bite foods pvt ltd, dhaba & mamagoto.
- Generated Paid marketing integrations taking the portfolio from zero ads to 7 lakhs of ads
Associate
The Collective by Aditya Birla
05.2024 - 02.2025
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Resolved complex customer issues, contributing to increased satisfaction and loyalty.
- Built strong relationships with key stakeholders, enabling effective communication across departments and teams.
- Streamlined communication and implemented project management tools, enhancing team productivity.
Customer Relationship Manager
Tommy Hilfiger
09.2022 - 05.2024
- Cultivated customer relationships to improve retention rates and foster loyalty.
- Developed long-term relationships with customers through personalized interactions, ensuring loyalty and repeat business.
- Developed detailed client profiles within CRM system, facilitating personalised recommendations based on individual needs.
- Informed customers about current and new programmes and services, enhancing their engagement.
- Trained and mentored new hires, creating a knowledgeable and efficient team that consistently met or exceeded performance targets.
Education
Bachelor of Business Administration -
Allenhouse Business School
Kanpur, India01-2023
Intermediate -
Bishop Westcott School
Kanpur, India01-2020
Skills
- Account management & Strategic Partnerships
- Contract Negotiation & Deal Closure
- Project management
- Revenue Generation & Campaign Execution
- Microsoft Office
Accomplishments
3 times winner of League of Champions and Orange Cap Winner at SPL
Timeline
Account Manager
Swiggy
02.2025 - Current
Associate
The Collective by Aditya Birla
05.2024 - 02.2025
Customer Relationship Manager
Tommy Hilfiger
09.2022 - 05.2024
Bachelor of Business Administration -
Allenhouse Business School
Intermediate -
Bishop Westcott School