Sadie Gross
Martinsville
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Starbucks. Proven ability to multitask and maintain attention to detail while preparing high-quality beverages. Experienced in training new hires and fostering positive customer relationships, ensuring memorable experiences that drive repeat business.
Overview
6
6
years of professional experience
Work History
Barista
7 Brew
09.2025 - Current
- Prepared high-quality coffee beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations and equipment for optimal efficiency.
- Provided exceptional customer service, fostering positive experiences and repeat business.
Server
First Class Catering Service
05.2025 - 09.2025
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Assisted in menu presentation and daily specials to enhance customer engagement.
- Resolved guest complaints promptly, fostering positive relationships and repeat business.
Barista
Starbucks
01.2022 - 03.2025
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment with precision and care.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Provided exceptional customer service by actively engaging with patrons and addressing inquiries.
Gymnastics Coach
Indiana Gymnastics Center
08.2019 - 12.2022
- Developed individualized training plans to enhance athletes' skills and performance.
- Instructed gymnastics routines focusing on technique, strength, and flexibility for diverse age groups.
- Monitored athlete progress and provided constructive feedback to promote skill development.
- Organized practice sessions ensuring adherence to safety protocols and effective use of equipment.
Education
High School Diploma -
Homeschool
No Degree - Psychology
Ivy Tech Community College of Indiana
Bloomington, INSkills
- Time management
- Attention to detail
- Active listener
- Exceptional customer service
- New hire training
- Multitasking and organization
- Clear communication
- Friendly and outgoing
Timeline
Barista
7 Brew
09.2025 - Current
Server
First Class Catering Service
05.2025 - 09.2025
Barista
Starbucks
01.2022 - 03.2025
Gymnastics Coach
Indiana Gymnastics Center
08.2019 - 12.2022
High School Diploma -
Homeschool
No Degree - Psychology
Ivy Tech Community College of Indiana