SADIK ALI PATHE CHALY
SALES ASSISTANT
DUBAI
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Well-qualified Indoor Sales familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
3
3
Languages
Work History
CSA Sales Assistant
Emirates National Oil Company
Dubai,United Arab Emirates
12.2016 - Current
- Connected with customers by listening to concerns and answering questions.
- Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.
- Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
- Ensured compliance with all company policies regarding refunds or exchanges while providing excellent communication skills towards upset customers.
Distribution Logistics Officer
Sabari Distribution (pvt) Ltd.
Kerala,India
06.2010 - 12.2016
- Developed logistical checklists to guide activities support.
- Reduced transportation costs with effective route planning and carrier negotiations for streamlined delivery operations.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Collaborated closely with sales teams to align logistic strategies with customer requirements, ensuring optimal service levels and positive client experiences.
- Supervised logistics functions and operations.
Asst. Time Keeper
Larsen & Toubro Limited.
Kerala, India.
06.2007 - 02.2009
- Maintained up-to-date records of employee attendance, leave balances, and overtime accruals for accurate reporting purposes.
- Developed an effective communication system between employees and supervisors for prompt resolution of any scheduling conflicts or discrepancies.
- Acted as a point-of-contact for employees experiencing difficulties or discrepancies related to their recorded work hours or schedules.
- Implemented regular reviews of timekeeping processes to identify opportunities for further optimization and increased accuracy in reporting employee work hours.
Education
Higher Secondary School - COMMERCE
Vyshnavi Career Accademy
Mysoor, India05.2014
High School -
S.O.H.S Areekode
Keral, India 03.2005
Skills
Account management
Staff education and training
Technical Support
Documentation and reporting
Shipping procedures understanding
Stock management
Warehousing functions
POS systems expert
Timeline
CSA Sales Assistant
Emirates National Oil Company
12.2016 - Current
Distribution Logistics Officer
Sabari Distribution (pvt) Ltd.
06.2010 - 12.2016
Asst. Time Keeper
Larsen & Toubro Limited.
06.2007 - 02.2009
Higher Secondary School - COMMERCE
Vyshnavi Career Accademy
High School -
S.O.H.S Areekode