Sadiya Hashmi
Noida
Summary
A dynamic professional with over 13 years of cross-functional experience in Project management, Operations, and Service management an effective communicator, Quick learner and Self Starter with excellent relationship building and interpersonal skills backed by strong analytical, problem solving and organizational abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PROJECTS MANAGER
VINCULUM SOLUTIONS PVT LTD
Noida
06.2021 - 05.2024
- Planning, Monitoring, and ensuring the on-time delivery of SAAS based implementation projects.
- Ensured all milestones are met along with the coordination of cross functional teams to deliver goals with in the agreed timeframes.
- Developed Project plans includes timelines, resources, and budget for Supply chain retail system.
- Provided consultation for handling of customer's WMS , OMS and product information management (PIM).
- Actively involved in the launch of the company’s new product PIM 2.0 to create a central repository to collect, manage and enrich the product information.
- Worked on software methodologies like Agile, waterfall and Hybrid.
- Create Sprints, User Stories, arranging Daily stand-ups calls,Sprint Planning and Retrospective meetings.
- Handled BRS sessions, Kick off calls and BR document
- Get final Sign off on BRD , milestones, UAT, SIT and Project Plan.
- Identify project risk and issues and maintained a RAID log to highlight any major threats to the project.
- Handled Changes in Scope of work as per the Signed agreement,
- Daily Communication with Developers, Business Analyst, and all stakeholders to update the project Progress Report.
- Collaborated with the sales team to understand customer requirements
- Utilized project management tools (Jira,Asana,Trello) to streamline project workflows and improve team collaboration
- Project status reporting to internal and external stakeholders and Executive leadership.
- Proficient in prioritizing tasks, manage multiple projects simultaneously, and meet deadlines.
PROJECTS MANAGER
INFOTRENCH TECHNOLOGIES
Noida
01.2020 - 04.2021
- Lead day to day activities of Software development team working on ANDROID, IOS MOBILE APPS AND WEBSITES
- Coordinated with clients to discuss SOW, sharing timelines, requirement gathering and ensuring the UI design is as per the Clients expectations only.
- Discussed the wireframes (Balsamiq and Figma) with Clients and ensured that all the requirements have been met and covered in the next APK release.
- Monitored Project performance daily.
- Managed a team of 8 Software Backend, Frontend Developers, Designers, and testers
- Coordinated with International clients on project progress daily updates and scheduled sprint deliveries
- Lead Change Requests (planning, estimation, coordination, and execution) and managed UAT testing for software updates
- Handled and Analyzing the scope of work, project sequencing, resource planning, time estimation, scheduling, cost
- Managed a team of project resources to deliver solutions/projects, in accordance with agreed- specification, design, plan, timescales, and cost
IMPLEMENTATION MANAGER
XEAM VENTURES
Noida
12.2017 - 09.2019
- Worked as a single point of contact for the client and stakeholders for project related issues
- Worked on Water Fall model of Project Management
- Handled the Implementation of government-based software launched and ensured it successful delivery.
- Maintained an excellent relationship with all the Clients and stakeholders
- Handled Change Management and Provided Efforts and Cost to the clients
- Coordinating with clients and stakeholders to execute and implement software related changes in the application
- Handled Daily Stand ups with Development team to remove blockers.
- Resource Allocation
- Shared Weekly Status reports and organizing Steering committee meeting to ensure all the updates have been shared with stakeholders
SERVICE DELIVERY COORDINATOR
DXC TECHNOLOGIES
Noida
10.2010 - 07.2017
- Worked as Subject Matter Expert for Incident Management team.
- Provided technical support to all PayPal B2B network users
- Ensured that all P0 issues have been resolved on a priority basis
- Tracked SLA performance and requesting agents to expedite response/resolution process to maintain the required SLA
- Validated the closure
- Managed tickets through Service Now/BMC Remedy tool for ticket management
- Managed the incidents for the service restoration as per the SLA defined
- Worked as the first-level contact for the team and managing tasks through Jira.
Education
BACHELOR OF ARTS AND COMPUTER APPLICATIONS -
Jamia Millia Islamia
05.2011
MASTER IN COMPUTER APPLICATIONS -
Punjab Technical University
10.2010
10.2007
Skills
- Jira
- Rocketlane
- Remedy
- Trello
- Asana
- MS Projects
- Wireframes on Balsamiq and Figma
- Resource management
- Cross-Functional Collaboration
- Requirements Gathering
- Scrum
- Agile and Waterfall
- SAAS
- Stakeholder management
- Service Now
Certification
06/08/2020, CURRENT, ScrumMaster Certified
Projects - Mobile App and Website Development
UK - Market Place in Europe
PIM - Product information management System.
Wallet Mexico – Payment App in US
Psykit – Health based SAAS product in Europe
Timeline
PROJECTS MANAGER
VINCULUM SOLUTIONS PVT LTD
06.2021 - 05.2024
PROJECTS MANAGER
INFOTRENCH TECHNOLOGIES
01.2020 - 04.2021
IMPLEMENTATION MANAGER
XEAM VENTURES
12.2017 - 09.2019
SERVICE DELIVERY COORDINATOR
DXC TECHNOLOGIES
10.2010 - 07.2017
BACHELOR OF ARTS AND COMPUTER APPLICATIONS -
Jamia Millia Islamia
MASTER IN COMPUTER APPLICATIONS -
Punjab Technical University
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