SAEED AHMED
Operations Manager, Facility Management, Marketing & Retail
Bangalore
Summary
Highly accomplished professional with 22+ years of experience in operations, transportation, marketing, hotel facility management, client servicing, administrative activities, coordination, and vendor management.
Demonstrated expertise in leading teams to achieve business and individual objectives within corporate parameters.
Effective communication and exceptional relationship-building skills.
Strong problem-solving abilities. Detail-oriented and flexible with a keen focus on organizational efficiency.
Overview
2025
2025
years of professional experience
3
3
years of post-secondary education
6
6
Languages
Work History
Operation Manager
Shine Touch Services Pvt Ltd
02.2024 - 12.2024
- Provided strategic oversight on major projects ensuring timely completion within budget constraints.
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to long-term success and sustainability.
Building Manager
Phoenix Market City
- Company Overview: DTSS
- DTSS
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
- Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
Building Manager
In-orbit Mall
- Company Overview: DTSS
- DTSS
- Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
Building Manager
Cisco
- Company Overview: DTSS
- DTSS
- Performed regular inspections of facility and documented all inspection information in reports.
- Developed strong relationships with local businesses, promoting community engagement among residents.
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
Assistant Facility Manager
Wipro
- Company Overview: JLL
- JLL
- Implemented energy-saving initiatives, resulting in reduced utility costs while maintaining a comfortable environment for occupants.
- Managed vendor relations by negotiating contracts and monitoring performance metrics, leading to improved service quality across multiple areas of facility management.
- Developed comprehensive emergency response plans, increasing preparedness for potential incidents or natural disasters.
- Streamlined work order processing systems which led to faster resolution times for maintenance and repair requests.
Senior Operation Manager
Impressions Services Pvt Ltd.
07.2016 - 12.2022
- Managed all aspects of Facilities Maintenance, Operations, Training, Vendor Management, Manpower Deployment, Monthly Billing, Attendance, CTC, Deep Cleaning, Carpet Shampooing Etc
- Coordinated budgets and vendor negotiations for IT equipment, office machinery, travel, property management, stationery, staff medical, events & exhibitions
- Conducting yearly fire drill and educating the employees about the action plan
- Recruited, led and motivated workforce; imparting continuous on the job training for accomplishing greater operational effectiveness/ efficiency
- Assisted the HR Manager with scrutinizing the resumes and pre-qualify the candidates as per the requirement
- Created budget planning processes to develop accurate operating expense and capital expenditure forecasts
- Implemented stringent security measures for protecting people, material, information and high-value assets of the organization
- Planned, scheduled and oversaw the relocation of the entire office in Bangalore
- Completed projects on cost reduction and effective usage of office transportation
- Ensured the delivery of all workplace services including building operations, general administration of the office, security and office management
- Completed AMC or plan preventive maintenance of all office equipment, (ie pest control treatments and services, preventative maintenance)
- Oversaw delivery of all workplace services within the office including building operations, administration, energy use, security and office management
- Oversaw the coordination of building space allocation and layout, communication services and facilities
- Developed detailed operating budgets for each section within FCO performance metrics and managed each line of service within established budgets
- Directed the procurement of IT equipment, office machinery and supplies for the office & residence of the British diplomats
Front Office Supervisor - 3 Years
Intercontinental Hotel
- Company Overview: Kingdom of Saudi Arabia
- Working together effectively to meet business goals faster
- Caring passionately about our guests and business partners and changing to meet their needs
- Driving to achieve ambitious targets in an effective way, Demonstrating winning ways across the business whether we are assisting guests working with business partners or helping each other, Do the right thing, Show we care, Work better together, taking care of all guest relations, Ensure the delivery of all workplace services, General Administration etc
- Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
Front Office Receptionist/Cashier - 5 Years
Sahara Airport Hotel
- Company Overview: World Class Airport Hotel in Kingdom of Saudi Arabia
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Maintained clean reception area to promote positive, professional environment for clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
Store Manager - 4 Years
Cash Pharmacy
- I was fully responsible of store in charge and account packages of all Medical needs, Fully responsible of store in charge handling petty cash coordination with various banks for receivables payables issue of statements invoices to corporates perform month end closing etc
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Marketing Executive - 3 Years
India Builders Corporation
- Conduct campaign and events for the promotion of the Product
- Promote the product through various resources and increase the sales product, proven track records of projects
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Excellent oral and written communications skills, etc
Education
Bachelor of Science - Physics, Mathematics and Computer Science
Bangalore University
Bengaluru, India 01.1988 - 01.1991
Pre-University -
HKES Junior College
Bengaluru, IndiaDiploma in system Management & Office Management - Computer Skills
Skills
- Operations Management
- Vendor Management
- Client Servicing
- Team Leadership
- Budget Planning
- Facilities Maintenance
- Communication Skills
- Analytical Skills
Personal Information
- Date of Birth: 07/22/70
- Marital Status: Married
Timeline
Operation Manager
Shine Touch Services Pvt Ltd
02.2024 - 12.2024
Senior Operation Manager
Impressions Services Pvt Ltd.
07.2016 - 12.2022
Bachelor of Science - Physics, Mathematics and Computer Science
Bangalore University
01.1988 - 01.1991
Diploma in system Management & Office Management - Computer Skills
Building Manager
Phoenix Market City
Building Manager
In-orbit Mall
Building Manager
Cisco
Assistant Facility Manager
Wipro
Front Office Supervisor - 3 Years
Intercontinental Hotel
Front Office Receptionist/Cashier - 5 Years
Sahara Airport Hotel
Store Manager - 4 Years
Cash Pharmacy
Marketing Executive - 3 Years
India Builders Corporation
Pre-University -
HKES Junior College
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