Summary
Overview
Work History
Education
Skills
Certification
Languages
INTERNSHIP
PROJECT
Technical Skills
Timeline
Generic

Safa Aslam S M

Vadakara, Calicut, Kerala

Summary

Recent Master’s graduate in Hospital Administration and Medical Tourism with a strong academic background in healthcare management, operations, and policy. Advanced knowledge in hospital operations, financial management, and healthcare law. Proven ability to collaborate with multidisciplinary teams, streamline administrative processes, and enhance patient care quality. Skilled in leveraging data-driven approaches to improve healthcare outcomes. Seeking a challenging role within a progressive healthcare organization, focused on driving operational excellence and patient satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Relations Executive

MICRO HEALTH LABORATORIES
Calicut
12.2021 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

Master of Science - Hospital Administration And Medical Tourism

Yenepoya Deemed To Be University
Manglore
09-2024

BA Literature -

Farook College
Calicut
05.2021

Skills

  • Relationship Building
  • Health care ethics
  • Decision making
  • Attention to Detail
  • Time Management
  • Teamwork and Collaboration
  • Problem solving
  • Data analysis

Certification

  • CAHO (Consortium Of Accredited Healthcare Organization) For Quality And Accreditation.
  • Disaster Preparedness And BLS Training Participation Certificate.
  • Professional development program on Legal Implications for Hospitals.
  • Pre-Conference on Financial Operations in Hospitals.

Languages

Malayalam
First Language
English
Proficient
C2
Hindi
Upper Intermediate
B2
Tamil
Intermediate
B1

INTERNSHIP

  • PARCO Institute of Medical Sciences.

PROJECT

  • A Study to Assess Turn-around Time In Cashless Discharge Process In a Tertiary Care Hospital

Technical Skills

  • MS Excel
  • ehsMS Powerpoint
  • MS Word
  • MS Spreadsheet

Timeline

Customer Relations Executive

MICRO HEALTH LABORATORIES
12.2021 - 08.2022

Master of Science - Hospital Administration And Medical Tourism

Yenepoya Deemed To Be University

BA Literature -

Farook College
Safa Aslam S M