C, C++, Java
Safeek Ahamed Liaquath Ali
Manager
Coimbatore
Summary
Proactive and meticulous Manager with over 15 years of experience in Marketing and Human resource industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Sales expertise, including competitive offerings, pricing and market positioning.
Hardworking and passionate job seeker with strong organizational skills eager to secure Managerial position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Organization Manager
J L OIL AND FLOUR MILL
Coimbatore
2009.07 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Recruited and hired top performers to add talent and value to department.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Supervised staff of 100 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed senior-level personnel working in marketing and sales capacities.
- Recruited and developed employees for all departments.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Supervised and performed human resource management functions for 50 subordinates.
- Defined clear targets and objectives and communicated to other team members.
- Managed overstocking, restocking and inventory control procedures during shifts.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Developed detailed plans based on broad guidance and direction.
Senior Sales Executive
Airtel
Bangalore
2007.07 - 2009.05
- Utilized multiple marketing strategies to improve profitability.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Developed relationships with high-profile clientele by successfully employing Solution selling sales techniques.
- Prospected leads, scheduled meetings and converted targets into customers at 90% rate.
- Performed corporate training procedures to educate 200 new employees on Marketing and Production.
- Established 80% close ratio for client referrals.
- Calculated sales commission for sales team of 100 representatives.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Tele Caller
National Institute Of Management
Bangalore
2006.07 - 2007.07
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Handled approximately 75 inbound and outbound call requests per day to provide existing customers with answers to questions and schedule appointments.
- Attended networking events, trade shows and conventions to enhance industry knowledge and solicit potential prospects.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded contact information of customers and potential customers in internal database.
- Escalated concerns or advanced problem calls to management staff.
- Troubleshot problems for callers and helped independently resolve common issues.
- Asked pertinent questions to understand customer requirements.
Education
Master Of Business Administration - Marketing, HR
Anna University
Chennai 2004.06 - 2006.04
Bachelor In Computer Applications - Computer Applications
Bharathiar University
Coimbatore 2001.06 - 2004.04
Skills
Budgeting
undefinedSoftware
Timeline
Organization Manager
J L OIL AND FLOUR MILL
2009.07 - Current
Senior Sales Executive
Airtel
2007.07 - 2009.05
Tele Caller
National Institute Of Management
2006.07 - 2007.07
Master Of Business Administration - Marketing, HR
Anna University
2004.06 - 2006.04
Bachelor In Computer Applications - Computer Applications
Bharathiar University
2001.06 - 2004.04
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