SAFEER AHAMMED
Accounting
Aluva
Summary
Dynamic leader with a proven track record in strategic planning and business development, honed at Shawarmashi Restaurant. Excelled in project management and coaching, enhancing team performance and customer satisfaction. Skilled in Tally and Microsoft Excel, adept at driving financial and operational success. Achieved significant improvements by focusing on strategic goals and leveraging expert accounting knowledge.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Ambadi Textiles
Aluva
08.2015 - 06.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Assistant Accountant
Mampilly Plywoods
Vazhakala
09.2018 - 01.2020
- Managed accounts payable and receivable processes, ensuring accuracy and timelines.
- Prepared financial statements, reports and budgets for review by management.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Assisted with tax preparation and filing, ensuring compliance with all relevant regulations.
- Reduced processing errors by implementing new system of double-checking entries.
- Conducted financial analysis to identify trends, variances, and opportunities for improvement.
Team Leader
Ekart Hub (Flipkart)
Aluva
06.2020 - 06.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Manager
Shawarmashi Restaurant
Kakanad
08.2021 - 04.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
UI/UX DESIGNING - Front End Designer
Zoople Technologies
VennalaBachelor Of Business Administration - Finance
MES College of Arts And Science
Marampally 03.2018
HSC - Computer Science
Islamic Higher Secondary School
Aluva03.2015
SSLC -
St John The Baptist C.s.i E.m.h.s
Aluva03.2013
Skills
Project Management
strategic planning
coaching and mentoring
Business Development
Expertise in accounting
Tally
Microsoft excel
Microsoft powerpoint
Microsoft word
Languages
Malayalam
English
Timeline
Manager
Shawarmashi Restaurant
08.2021 - 04.2024
Team Leader
Ekart Hub (Flipkart)
06.2020 - 06.2021
Assistant Accountant
Mampilly Plywoods
09.2018 - 01.2020
Sales Assistant
Ambadi Textiles
08.2015 - 06.2017
UI/UX DESIGNING - Front End Designer
Zoople Technologies
Bachelor Of Business Administration - Finance
MES College of Arts And Science
HSC - Computer Science
Islamic Higher Secondary School
SSLC -
St John The Baptist C.s.i E.m.h.s