Safi Hamza V M
Chennai
Summary
An MBA graduate with over 7.5 years of experience in Sales, Business Development and Account Management. Possesses exceptional communication skills with a passion for creating high-quality customer experiences, in addition to developing healthy internal relationships for effective collaboration.
Overview
7
7
years of professional experience
Work History
Account Manager
Zuper
Chennai
02.2023 - Current
- Dedicated Account Manager for the European market (Enterprise & SMB)
- Also tasked with handling Enterprise prospects & customers from India and APAC regions.
- Singular Point of Contact for prospects & customers for both technical and commercial aspects.
- Responsible for end-to-end sales and account management. Including but not limited to prospect discovery, product demonstrations, negotiation and closure.
Strategic Account Manager
Dun & Bradstreet
Chennai
11.2021 - 02.2023
- Managing existing and new stream of business opportunities predominantly in the Chennai region.
- Complete ownership of assigned accounts from Lead Generation to Delivery of final product offerings.
- Managing accurate forecasts, providing and maintaining a qualified and up to date funnel, reporting to management on a defined, regular basis.
- Daily reporting of all sales activities
Account Executive
Freshworks
Chennai
04.2019 - 11.2021
- Manage customer accounts; predominantly for the product “Freshdesk” in the US eastern region.
- Establish productive, professional relationships with key personnel in assigned customer accounts.
- Meet assigned targets/quota for profitable sales volume and strategic objectives including cross-selling of other products in assigned accounts.
- Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
Business Development Executive
Photon Infotech
Chennai
06.2017 - 03.2019
- Identifying potential clients and new business opportunities in the North American region.
- Research via social networks and other tools; to identify key decision makers.
- Build an active network of prospects and clients, and represent the company by being the single point of contact.
- Frequent follow-ups to bring in RFP/RFI and project requirements.
- Training new joinees and mentoring them during their probation period.
Education
Masters in Business Administration -
Hindustan University
Chennai, India01-2016
Bachelors in Business Management -
Al-Ameen University
Bangalore, India01-2013
Skills
- Communication
- Teamwork
- Leadership
- Time Management
- Adaptability
Awards
- “Conversion Maestro” Award - July 2021 | Freshworks
- “Rising Star” Award - January 2021 | Freshworks
Languages
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Urdu
Proficient (C2)
C2
Timeline
Account Manager
Zuper
02.2023 - Current
Strategic Account Manager
Dun & Bradstreet
11.2021 - 02.2023
Account Executive
Freshworks
04.2019 - 11.2021
Business Development Executive
Photon Infotech
06.2017 - 03.2019
Masters in Business Administration -
Hindustan University
Bachelors in Business Management -
Al-Ameen University
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