Safikur Rahaman
Kushinagar
Summary
Dynamic hospitality professional with extensive experience at Indian Railway Catering and Tourism Corporation (IRCTC). Proven expertise in quality assurance and inventory control, ensuring compliance and operational excellence. Adept at team management and problem-solving, consistently enhancing service delivery in high-pressure environments. Committed to maintaining the highest standards of food safety and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Hospitality Monitor & Station In charge of Raxaul Railway station
Indian Railway Catering and Tourism Corporation (IRCTC)
12.2022 - Current
- Team & Duty Management: Managed daily operational duties, attendance, and coordination of the onboard catering staff, ensuring smooth service delivery across shifts.
- Inventory & Stock Control: Executed detailed stock checking, inventory verification, and tracked the inflow/outflow of materials and food items.
- Quality Assurance: Strictly monitored and Quantity of food, conducted expiry date checks, and ensured products met regulatory standards.
- Administrative Documentation: Responsible for checking and maintaining all related administrative documents, including stock registers and daily reports, ensuring high data accuracy.
- Operational Environment: Successfully handled high-pressure situations and managed operations on premium trains Vande Bharat, Rajdhani, Mail Express & Station Units.
Hospitality Supervisor
T&M Pvt. Ltd.
07.2022 - 12.2022
- Provided dedicated operational support for day-to-day catering and service tasks.
- Assisted senior supervisors with initial stock preparation and logistical checks.
- IRCTC Outsourcing Partner.
Industrial Training
Crown plaza
Mayur Vihar
03.2021 - 04.2021
- Work in Indian Kitchen, Guest Service, Room dining Service, House-Keeping.
Education
B. Sc - (H&HA)
Ashok Institute of Hospitality And Tourism Management
New Delhi06-2022
Intermediate -
IC Turpatti Mahuawa Kushinagar
Kushinagar06-2017
Matriculation -
IC Turpatti Mahuawa Kushinagar
Kushinagar06-2015
Skills
- Food preparation and service
- Team management
- Quality assurance
- Inventory control
- Collaboration
- Decision making
- Customer service
- Problem solving
- Incident reporting
- Time management
- Food safety compliance
Personal Information
- Date of Birth: 06/10/01
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Achievements And Awards
- Secured 2nd Position in Drawing Competition in Inter School Competition.
- Secured 1st Position in 100 Meter Race in Inter School Competition.
- Awarded as Man of The Match in Cricket in Inter School Competition.
Activities
- Participate In Paryatan Parv and Bharat Parv
- ODC at The Ashok Hotel, New Delhi
- ODC at Crown Plaza, Mayur Vihar, Delhi
- ODC at Pride Plaza, Aerocity New Delhi
Timeline
Hospitality Monitor & Station In charge of Raxaul Railway station
Indian Railway Catering and Tourism Corporation (IRCTC)
12.2022 - Current
Hospitality Supervisor
T&M Pvt. Ltd.
07.2022 - 12.2022
Industrial Training
Crown plaza
03.2021 - 04.2021
B. Sc - (H&HA)
Ashok Institute of Hospitality And Tourism Management
Intermediate -
IC Turpatti Mahuawa Kushinagar
Matriculation -
IC Turpatti Mahuawa Kushinagar