Safira Patel
Cabin Crew
Mumbai,Maharashtra
Summary
Proven professional with a track record of enhancing passenger experience and safety at Trujet India Pvt. Ltd. Excellently managed emergency situations and ensured compliance with DGCA regulations. Demonstrated exceptional customer relations and verbal communication skills, contributing to team success and innovative problem-solving. Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travelers.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
4
4
Languages
Work History
Receptionist - GM Office
J.W Marriott Sahar
Mumbai
02.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Collaborated with cross-functional teams to develop innovative solutions.
Cabin Crew
Trujet India Pvt. Ltd
Hyderabad
04.2018 - 02.2022
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
- Assisted passengers with special needs, providing personalized care and support throughout flight.
Education
B.Com - Commerce
Malini Kishore College
Juhu, India 04.2014 - 03.2017
High School Diploma -
S.M. Shetty College
Powai 03.2024 - 04.2024
S.S.C - Schooling
S.K.M.H.S
J.B. Nagar 01.2011 - 03.2024
Skills
Timeline
High School Diploma -
S.M. Shetty College
03.2024 - 04.2024
Receptionist - GM Office
J.W Marriott Sahar
02.2022 - 10.2023
Cabin Crew
Trujet India Pvt. Ltd
04.2018 - 02.2022
B.Com - Commerce
Malini Kishore College
04.2014 - 03.2017
S.S.C - Schooling
S.K.M.H.S
01.2011 - 03.2024
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