Safna Salim

Highly skilled and detail-oriented Test Analyst with over 5.7 years of experience in automation and manual testing of software applications. Specialized in testing functionality, performance, and usability in POS, OMS, and Ecommerce websites. Proven ability to create and execute test plans, conduct regression tests, and effectively document software defects. Collaborative team player with strong leadership abilities, dedicated to delivering high-quality products. Exceptional problem-solving skills and a passion for meeting customer requirements and expectations. Seeking to leverage software testing expertise to contribute to a dynamic and innovative organization. Proficient in Selenium Automation, Mobile Testing, and various End to End flows in testing.

• Infosys Certified DevOps Professional
• Infosys Certified Python Associate
• Infosys Certified Python programmer
• Infosys Certified L1 Junior Tester
• Infosys Certified Advanced Selenium Automation Tester Certification
• Infosys Global Agile Developer Certification
• Infosys Certified Advanced Selenium automation tester
• Hacker rank - Python Basics

• Infosys Insta Rise award 2022 for the contribution in critical Bopis Enhancement Track
• Received Appreciations from clients for delivering on time errorless results
• Infosys Insta Rise award 2023 for identifying various design flows on website which later approved and implemented by clients
• Infosys Insta Rise award 2024 for Leading the track and making huge profit for client

Neighbors club Loyalty POS 

Track-Offshore Lead, Responsible for overall testing activities like POS related Analysis, Estimation, Planning, Execution and reporting. Coordination of activities and information with Onsite counterparts. Report problems identified during testing in JIRA and follow each defect to closure. Provide status reports to the management on a periodic basis. Responsible for Functional Testing of POS, Website, MPOS, CRM and EPSILON System. Responsible for System Integration Testing and End to End Testing between different applications WCS, POS, OMS, SAP CAR, SAP FI, SAP CRM, EPSILON, UNICA Systems. Coordinate with different teams for automation of test case execution. Validate data consistency between multiple databases comparing source and target tables using ASWA during database upgrade. Analyze application logs using Infosys Log Analyzer Tool.

BOPIS Enhancements 

Co-Lead, The Tractor Supply Company - BOPIS Enhancements track handles various major and minor enhancements and its validations across various OMS systems like Sterling SOM and COM, Store Systems and SAP systems. The track handles all functional and integration testing, E2E order processing, UI validations, customer email changes, and many other functional flows. Some of the major changes that have gone into production as part of this track that had a huge impact from customer experience perspective includes introduction of Quick Customer Pick up process through barcode scanning, Reactivation of autocancelled orders, Cancellation process changes, Introduction of priority order processing, introducing customer reminder emails for Ship to Store orders and many more enhancement changes which all contributed to a more efficient processing of store orders.

North Star V1 and V2  

Track Lead and critical resources in one of the important projects Tractorsupply , This track handles overall enhancement of WCS website , which results in an increase in average order value and revenue per visit.