

Motivated and customer-focused BBA graduate with an IATA-certified Diploma in Airport Management and hands-on training in airport operations. Skilled in passenger handling, check-in procedures, baggage handling, customer service, and Amadeus & Sabre ticketing systems. A strong communicator and team player with excellent problem-solving abilities, committed to delivering a safe, efficient, and positive passenger experience. Seeking an Airport Ground Staff position to contribute to smooth airport operations.
• Assisted with passenger check-in and boarding procedures.
• Supported baggage handling and passenger service operations.
• Followed airport safety and aviation security procedures.
•Handled passenger inquiries with professionalism.
• Gained practical experience in airport operations and customer service.